Customer Service Representative Jobs in Tennessee
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
. + May provide direction or support to less experienced Customer Service Representatives. **Supervisory Responsibilities** This job has no supervisory duties....
Expeditors is a global logistics company headquartered in Seattle, Washington....
Remote WorkThis is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...
We are seeking a motivated and detail-oriented Inside Sales Representative with strong logistics knowledge and a passion for process improvement. This role is responsible for managing and growing...
Warehouse Administrative Support Transportation Clerk
- Lebanon, TN
- 15 days ago
- Lebanon, TN
- 15 days ago
Ryder is immediately hiring a Full Time Transportation Clerk in Lebanon, TN Warehouse Positions Pay Weekly Hourly Pay $21.50 per hour Overtime Pay $32.25 per hour Shifts: Monday - Friday 8:00am -...
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Washington is looking for a new Road Logistics Account...
Perform administrative duties in support of activities related to the shipping and on-time delivery of product. Communicate and coordinate with transportation companies and other departments and...
LOGISTICS COORDINATOR Ready to move your career forward? Pace is hiring a Logistics Coordinator in Chattanooga, TN. Pace is seeking a natural leader who is extremely organized and detail-oriented...
Interested in joining a dynamic and growing 3PL as a L2 - Logistics Coordinator where lots of engineering challenges await? Our Gallatin, TN team is working on continuous improvements, operational...
PURPOSE - Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the...
Expeditors is a global logistics company headquartered in Seattle, Washington....
The Logistics Coordinator's primary role is to support the logistical and administrative requirements for client programs specific to MIR Repair. The position requires a well-rounded individual...
Job Title: PCR Logistics Coordinator (Inventory) Department: America SCM Shift: Core business hours are Monday-Friday, 8am-5pm Direct Report: PCR Operations Unit Manager Type: Full-time;...
Expeditors is a global logistics company headquartered in Seattle, Washington....
Expeditors is a global logistics company headquartered in Seattle, Washington....
Demographic Data for Tennessee
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Salary for Customer Service Representative Jobs in Tennessee
Highest Education Level
Customer Service Representatives in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Freight Forwarding
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Invoicing
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Collaboration
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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