Customer Service Representative Jobs in Oklahoma
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Title: Logistics & Processing Coordinator Quarterly Bonus PTO offered IMMEDIATELY Premium FREE Employee Healthcare 401k with Company Match Essential Functions & Job Responsibilities: Assist the...
Junior Exam Logistics Coordinator Location: Broken Arrow, OK Schedule: Monday-Friday, 8am-5pm Pay: $19-20/hr Job Description: We are looking for an individual who has exceptional detail...
Job Summary: The candidate must coordinate and schedule daily LTL shipments....
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Tulsa is looking for a new Sea Logistics Customer Care...
Demographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Oklahoma
Highest Education Level
Customer Service Representatives in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- LTL
- Full Truckload
- Third Party Logistics
- Freight Management
- Intermodal
- Transportation Logistics
- Warehouse Management
- Bill of Lading
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Enterprise Resource Planning
- Shipping and Receiving
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Packaging
- Billing
- High School Diploma
- Prioritizing
- Negotiation
- Auditing
- Microsoft Outlook
- Written Communication
- Data Entry
- Documentation
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Sales
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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