Customer Service Representative Jobs in Oklahoma
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Location: Tulsa, OK Salary: TBD Description: JOB DUTIES: The contractor position will support the Supply Chain operations for the ITTS (Inventory Trouble Ticket System) Investigation team. The...
with airlines and managing the movement of goods through various transportation channels Prepare and process required documentation for customs clearance (e.g., commercial invoices, packing lists, bills...
Kito Crosby is the world leader in the heavy lift and securement industry. We set the standard for quality, training, and technical expertise in the field. It's our goal to exceed the expectations...
Procurement Agent At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal...
Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and opportunities for growth. Zeeco...
Junior Exam Logistics Coordinator Location: Broken Arrow, OK Schedule: Monday-Friday, 8am-5pm Pay: $19-20/hr Job Description: We are looking for an individual who has exceptional detail...
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Tulsa is looking for a new Sea Logistics Customer Care...
Demographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Oklahoma
Highest Education Level
Customer Service Representatives in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »