Customer Service Representative Jobs in North Carolina
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Adams Communication & Engineering Technology (ACET), Incorporated is a Veteran Owned Small Business (VOSB) system engineering and information technology firm, headquartered in Maryland....
Schedule: FT Job Type: Hybrid Salary Type: Hourly Req #: 1464 About the Role Uber Freight is seeking experienced customer service professionals with a background in Transportation, Supply Chain,...
Primary Purpose Performs receiving, issuing and counting activities for at least one (1) area of Parts, Packaging, Supply and/or the Garage. Enters transfers between warehouse locations into...
JC Pallet has an immediate opening for a Trucking Dispatch/Logistics Coordinator at their Bladenboro, NC location. JC Pallet is the trusted source for the best recycled pallets. The truck...
ESSENTIAL JOB FUNCTIONS : Creates and processes packing lists and bills of lading properly. Assures all documentation is legible and accurate. Customizes skids for customer specific needs....
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customers trust...
Responsibilities PURPOSE OF POSITION: Plans and establishes production schedules under direct supervision MAJOR RESPONSIBILITIES: Responsible for managing an accurate production schedule in...
Training Logistics Coordinator, IDRU Location: Boone, NC, United States Job ID: 16147 Date Posted: May 16, 2025 Job Description Get Involved! Our International Disaster Response Unit (IDRU) in...
Why Work for Saddle Creek? Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a...
Requisition Number: 68438 The company built on breakthroughs. Join us. Corning is one of the worlds leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the...
Lead and perform Bill of Lading review and other shipping process documents in a timely manner to maximize product availability for customer demand....
This individual plays a key role in coordinating with logistics service providers, managing freight and LTL carrier shipments, and supporting internal teams with timely and accurate logistics services...
Procurement & Logistics Coordinator - Charlotte, NC - Full-Time
- Charlotte, NC
- 45+ days ago
- Charlotte, NC
- 45+ days ago
Procurement & Logistics Coordinator - Charlotte, NC - Full-Time $24 - $26 / hour Typical hours 7am - 4pm, Monday - Friday Benefits and Bonus eligible! BENEFITS Smarte Carte Inc. offers competitive...
Materials Clerk Healthcare - Non Clinical Morrisville, North Carolina Contract To Hire Apr 23, 2025 Materials Clark On-site Morrisville, NC M-F 8:30-5:00 Temp-to-hire, $16/hour excellent...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in North Carolina
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Procurement
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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