Customer Service Representative Jobs in North Carolina
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Materials Clerk Healthcare - Non Clinical Morrisville, North Carolina Contract To Hire Apr 23, 2025 Materials Clark On-site Morrisville, NC M-F 8:30-5:00 Temp-to-hire, $16/hour excellent...
Receive and process import documentation, including bills of lading, packing lists, commercial invoices, and customs documents....
Update and maintain storage location logs for crating, track final shipping dates, and ensure Bill of Lading (BOL) information is entered into SAP....
RemX is seeking and Ocean Imports Logistics Coordinator for a reputable organization in Charlotte, NC. You will be responsible for ensuring the accurate and timely movement of ocean freight...
Overview The Logistics Coordinator & non-CDL driver will efficiently stock their truck and safely deliver products to our field tower crews in a timely and professional manner. Candidates for this...
The Logistics Coordinator is responsible for overseeing all logistical operations within Nash EMS, ensuring efficient coordination of equipment, supplies, fleet management, DEA-regulated...
Logistics Coordinator, Triad Healthcare Preparedness Coalition, Winston Salem
- Mocksville, NC
- 22 days ago
- Mocksville, NC
- 22 days ago
Id : 153654, Title : Logistics Coordinator, Triad Healthcare Preparedness Coalition, Winston Salem, Category : Faculty/Physicians, RequisitionType : WF Professional, JobGrade : null, RequisitionId...
Location: Raleigh, NC Salary: $35.00 USD Hourly - $40.00 USD Hourly Description: Our client is currently seeking a Logistics Coordinator! Mission : Manage logistics and industrial flow for...
Job Title: Logistics Coordinator Location: Lincolnton Pay Range: $19.00 Hour Required: ERP and Excel Join Our Team as a Logistics Coordinator! Are you organized, detail-oriented, and passionate...
Overview Let your career take off with PSA Airlines About PSA PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional...
International Logistics Coordinator Date: Mar 28, 2025 Location: Charlotte, NC, US, 28211 Company: Nucor Job Details Division: Nucor Logistics Group Location: Charlotte, NC, United States Other...
Job Details Division: Nucor Logistics Group Location: Charlotte, NC, United States Other Available Locations: N/A Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means...
At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customers trust...
SWTO, LLC is a wholly owned subsidiary and private fuel delivery fleet of 7-Eleven & SEI Fuels. We compliment 7-Eleven's existing carrier portfolio with a fleet of 200+ power units. Our 450+...
Logistics Operations Coordinator
- North Wilkesboro, NC
- 60+ days ago
- North Wilkesboro, NC
- 60+ days ago
Logistics Operations Coordinator Location: North Wilkesboro, NC, United States Job ID: 15843 Date Posted: Mar 19, 2025 Job Description Get Involved! Samaritans Purse is seeking a Full-Time,...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
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Salary for Customer Service Representative Jobs in North Carolina
Highest Education Level
Customer Service Representatives in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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