Customer Service Representative Jobs in North Carolina
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Prepare and maintain necessary shipping and transportation documentation, including bills of lading, customs documents, and invoices....
Company Description** Veolia Group aims to become the benchmark company for ecological transformation. Present on five continents, the Group designs and deploys useful, practical solutions for the...
Primary Purpose Performs receiving, issuing and counting activities for at least one (1) area of Parts, Packaging, Supply and/or the Garage. Enters transfers between warehouse locations into...
Logistics Coordinator: Atticus About Us While the chemistry isn't unique, the Atticus experience is. Atticus is a demand-driven manufacturer of battle-tested chemistries, established in 2014 and...
Logistics Coordinator One of CRG's large manufacturing clients is looking for a Logistics Coordinator to join their team! This position will be responsible for getting up to date shipment statuses...
Logistics Coordinator Charlotte, NC - ONSITE 6+ Month Contract 8:00:00 AM - 5:00:00 PM, Monday - Friday PAY: 28/hr, W 2 Must Have Communication Skills High School Diploma Organizational Skills...
ESSENTIAL JOB FUNCTIONS : Creates and processes packing lists and bills of lading properly. Assures all documentation is legible and accurate. Customizes skids for customer specific needs....
Responsibilities PURPOSE OF POSITION: Plans and establishes production schedules under direct supervision MAJOR RESPONSIBILITIES: Responsible for managing an accurate production schedule in...
Training Logistics Coordinator, IDRU Location: Boone, NC, United States Job ID: 16147 Date Posted: May 16, 2025 Job Description Get Involved! Our International Disaster Response Unit (IDRU) in...
Management Systems, such as PeopleNet and/or TruckMate preferred Excellent communication skills, both verbal and written Must be detail oriented Ability to multitask and keep track of several shipments...
Lead and perform Bill of Lading review and other shipping process documents in a timely manner to maximize product availability for customer demand....
Procurement & Logistics Coordinator - Charlotte, NC - Full-Time
- Charlotte, NC
- 60+ days ago
- Charlotte, NC
- 60+ days ago
Procurement & Logistics Coordinator - Charlotte, NC - Full-Time $24 - $26 / hour Typical hours 7am - 4pm, Monday - Friday Benefits and Bonus eligible! BENEFITS Smarte Carte Inc. offers competitive...
The Logistics Coordinator is responsible for overseeing all logistical operations within Nash EMS, ensuring efficient coordination of equipment, supplies, fleet management, DEA-regulated...
Overview Let your career take off with PSA Airlines About PSA PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional...
Demographic Data for North Carolina
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Title Synonyms
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Salary for Customer Service Representative Jobs in North Carolina
Highest Education Level
Customer Service Representatives in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Loading & Unloading
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Packaging
- Reimbursement
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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