Customer Service Representative Jobs in Kentucky
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Randstad is currently seeking a Logistics Coordinator to join our client's dynamic team. In this role, you will be responsible for receiving and scheduling customer orders via phone and email,...
Job Title: Air Export Agent Job Location: Cincinnati - Kentucky DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services....
Logistics Coordinator Logistics Coordinator Location: Danville, KY, United States Job Family : Customer Service Job Type : Regular Posted : Apr 18, 2025 Job ID: 56395 Job Description Job Title:...
Insight Global is currently seeking a Logistics Coordinator for a Direct-Hire opportunity here in Louisville KY. The pay range for this position is between $17/hr - $19/hr. This company is a...
Sales Administration and Logistics Coordinator
- Louisville, KY
- 15 days ago
- Louisville, KY
- 15 days ago
compliance documents and handle customer release notices Obtain proof of delivery from logistics companies Coordinate with other Terex business units to update machine shipment dates, delays etc....
Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global...
Duration:0-12 month(s) 2 Location Options: Louisville or Foxboro This req. replaces the former req. (14749357) x2 Planner with supply chain exposure/experience. Offered pay ***-30 hour depending...
Test Feedback & Logistics Coordinator Location Louisville, Kentucky, 40205 Category Support Center Job Type Full Time Location Louisville, Kentucky, 40205 Category Support Center Job Type Full...
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
Demographic Data for Kentucky
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Salary for Customer Service Representative Jobs in Kentucky
Highest Education Level
Customer Service Representatives in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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