Customer Service Representative Jobs in Kentucky
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global...
Manpower Engineering is seeking Logistics/Shipping and Field Test Coordinator for our Louisville, KY client. Long-term contract opportunity (indefinite duration). Summary: This role is responsible...
Logistics Coordinator Req #30 Marquette Transportation Company, LLC, Paducah, Kentucky, United States of America Job Description Posted Wednesday, May 28, 2025 at 11:00 PM About Marquette:...
Documentation: Prepare and maintain accurate documentation for all logistics activities, including shipping orders, bills of lading, and customs paperwork....
Champion Petfoods is expanding! We are excited to announce that we are looking for a Warehouse Technician-Clerk to join our rapidly growing company. With thirty years of growth in the global pet...
LTL, FTL, containers, air freight, courier, export packaging, etc.) Obtain monitor, or complete required shipping documentation for inbound and outbound cargo....
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference....
Randstad is currently seeking a Logistics Coordinator to join our client's dynamic team. In this role, you will be responsible for receiving and scheduling customer orders via phone and email,...
Demographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Kentucky
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Ocean Freight
- Freight Forwarding
- LTL
- Transportation Logistics
- Third Party Logistics
- Bill of Lading
- Warehouse Inventory
- Purchasing Management
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Supplier Management
- Import and Export
- Order Processing
- Supply Chain
- Supply Chain Management
- Dispatching
- Lean Manufacturing
- Spreadsheets
- Shipping and Receiving
- Resolution
- Estimating
- Distribution
- Logistics
- Procurement
- Prioritizing
- High School Diploma
- Punctual
- Auditing
- Microsoft Outlook
- Writing Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Reporting
- Filing
- Education Experience
- English
- Regulations
- Inventory Management
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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