Customer Service Representative Jobs in Kentucky

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-9 of 9 Jobs

Inbound Logistics Coordinator

  • Bowling Green, KY
  • 14 hours ago
  • Bowling Green, KY
  • 14 hours ago

color="#e1000f">About this Position At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you...

EDI Logistics Coordinator

  • Louisville, KY
  • 5 days ago
  • Louisville, KY
  • 5 days ago

We are assisting our client with hiring a EDI Logistics Coordinator. They are the world's largest and best one-source solution for global manufacturers. Join their exciting, fast-paced, and...

Remote Work

Logistics Coordinator - Setup group

  • Frankfort, KY
  • 6 days ago
  • Frankfort, KY
  • 6 days ago

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join...

Logistics Coordinator

  • Winchester, KY
  • 7 days ago
  • Winchester, KY
  • 7 days ago

Serve as a point of contact for visitors and callers. Serve as a support to staff by assisting with administrative/clerical tasks while providing a high level of customer service....

Logistics Coordinator - Transportation

  • Franklin, KY
  • 20 days ago
  • Franklin, KY
  • 20 days ago

Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...

Transportation Clerk, Payroll - SYGMA

  • Burlington, KY
  • 25 days ago
  • Burlington, KY
  • 25 days ago

Manages or performs work associated with the efficient transportation of materials and products from origin to the destination. SCHEDULE Sunday - Thursday 8 a.m. - 4:30 p.m. RESPONSIBILITIES...

Logistics Coordinator, Returns, ReCommerce & Sustainability

  • Louisville, KY
  • 30+ days ago
  • Louisville, KY
  • 30+ days ago

Amazon Logistics Coordinator, Returns, ReCommerce & Sustainability in Louisville , Kentucky Description This Logistics Coordinator will be responsible for coordination of internal and external...

Sales Administration and Logistics Coordinator

  • Louisville, KY
  • 30+ days ago
  • Louisville, KY
  • 30+ days ago

compliance documents and handle customer release notices Obtain proof of delivery from logistics companies Coordinate with other Terex business units to update machine shipment dates, delays etc....

Associate Logistics Coordinator

  • Highland Heights, KY
  • 45+ days ago
  • Highland Heights, KY
  • 45+ days ago

Associate Logistics Coordinator Healthcare & Life Sciences $ 17 - $ 17 / Hour location_on Highland Heights, Kentucky work_outline Contract/Temporary FOR JOB favorite_border JOB ON CANDIDATE PORTAL...

Demographic Data for Kentucky

Moving to Kentucky? Find some basic demographic data about Kentucky below.


Local
National
4,513,190
91,158

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Kentucky

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Kentucky offer the following education background
High School or GED
31.0%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.8%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Kentucky
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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