Customer Service Representative Jobs in Iowa
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
$2,000 sign-on bonus Pay based on experience 5am start time 10-hr days Minimum 40-hours a week Off Mondays & Tuesdays & every other weekend Benefits package includes buy not limited to: Medical,...
Scheduling and Logistics Coordinator, Sunday-Thursday 8a-4:30p
- Davenport, IA
- 11 days ago
- Davenport, IA
- 11 days ago
Scheduling and Logistics Coordinator, Sunday-Thursday 8a-4:30p Davenport, IA, USA Req #2719 Friday, April 18, 2025 Are you passionate about making a difference in our community? Join the...
Job Summary The position of Final Mile Logistics Coordinator is responsible for handling all orders, routing, deliveries, installations, and communication with assigned locations. The Logistics...
Coordinator Logistics Logistics Coordinator Des Moines, IA Logistics Coordinator, Des Moines, IA LOGISTICS COORDINATOR TMC Transportation - TN/Career Site Des Moines, IA (Onsite) Full-Time Job...
Logistics Coordinator Job Details Nestle Operational Services Worldwide SA
- Fort Dodge, IA
- 30+ days ago
- Fort Dodge, IA
- 30+ days ago
Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of...
Logistics Coordinator I Urbandale, IA Job Type Full-time Description Logistics Coordinator Hours: 8:00-5:00 pm Monday through Friday Day in The Life Route, schedule & track LTL Shipments....
Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of...
Demographic Data for Iowa
Moving to Iowa? Find some basic demographic data about Iowa below.
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Salary for Customer Service Representative Jobs in Iowa
Highest Education Level
Customer Service Representatives in Iowa offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Freight Forwarding
- Logistics Planning
- Ocean Freight
- LTL
- Global Logistics
- Transportation Logistics
- Freight Management
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Transportation Management
- Warehousing
- Shipping
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Electronic Data Interchange
- Inbound
- Supplier Management
- Import and Export
- Routing
- Supply Chain
- Order Processing
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Reimbursement
- Customer Satisfaction
- Distribution
- Packaging
- Procurement
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Negotiation
- Auditing
- Data Entry
- Documentation
- Reporting
- Filing
- Education Experience
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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