Customer Service Representative Jobs in Washington, DC
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Operations Logistics Coordinator III (Hazardous Waste Industry)
- Upper Marlboro, MD (15 miles from Washington, DC)
- 4 days ago
- Upper Marlboro, MD (15 miles from Washington, DC)
- 4 days ago
Knowledge of Bill of Ladings, T&Ms, and Manifests. Attentive to details and possess time management skills. Familiar with Fleet assignment....
General Summary of Position The incumbent in this position performs data entry and a variety of general administrative clerical duties in receiving and the storeroom. These functions are performed...
Supply/Logistics Coordinator (GSA Schedule)
- Chantilly, VA (22 miles from Washington, DC)
- 18 days ago
- Chantilly, VA (22 miles from Washington, DC)
- 18 days ago
Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+...
- Upper Marlboro, MD (15 miles from Washington, DC)
- 19 days ago
- Upper Marlboro, MD (15 miles from Washington, DC)
- 19 days ago
Knowledge of Bill of Ladings, T&Ms, and Manifests. Attentive to details and possess time management skills. Familiar with Fleet assignment....
Logistics Coordinator DC Mobility Customer Services
- Washington, DC
- 21 days ago
- Washington, DC
- 21 days ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
- Dunn Loring, VA (9 miles from Washington, DC)
- 27 days ago
- Dunn Loring, VA (9 miles from Washington, DC)
- 27 days ago
LOGISTICS COORDINATOR Location: Dunn Loring, VA-On Site Salary: $100,000-110,000 General Description: The Logistics Coordinator (LC) reports to the Procurement Manager. The incumbent: initiates...
- Chantilly, VA (22 miles from Washington, DC)
- 28 days ago
- Chantilly, VA (22 miles from Washington, DC)
- 28 days ago
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Small & Disadvantaged Business Compliance Specialist (Procurement Agent Associate)
- Tysons Corner, VA (11 miles from Washington, DC)
- 29 days ago
- Tysons Corner, VA (11 miles from Washington, DC)
- 29 days ago
Overview About M.C. Dean M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure...
Logistics Coordinator, World Bank/TAEDI, Iraq
- Washington, DC
- 60+ days ago
- Washington, DC
- 60+ days ago
Management Systems International (MSI), a Tetra Tech Company, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is...
Demographic Data for Washington, DC
Moving to Washington, DC? Find some basic demographic data about Washington, DC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Washington, DC
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Washington, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Customs Compliance
- Customs Brokerage
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Air Freight
- Full Truckload
- Ocean Freight
- Intermodal
- Global Logistics
- Freight Forwarding
- LTL
- Bill of Lading
- Third Party Logistics
- International Logistics
- Warehouse Management
- Trade Compliance
- Warehousing
- Transportation Management
- Transportation Management System
- Purchasing Management
- DOT Compliance
- Shipping
- Inbound
- Import and Export
- Order Processing
- Routing
- Supplier Management
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Enterprise Resource Planning
- Dispatching
- Resolution
- Distribution
- Reimbursement
- Logistics
- Procurement
- Military Background
- Prioritizing
- Auditing
- High School Diploma
- Microsoft Outlook
- Punctual
- Documentation
- Education Experience
- Data Entry
- Reporting
- Collaboration
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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