Customer Service Representative Jobs in New Castle, DE
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Warehouse Logistics Coordinator
- West Chester, PA (24 miles from New Castle, DE)
- 3 days ago
- West Chester, PA (24 miles from New Castle, DE)
- 3 days ago
Job Description Summary Perform the daily operations of plants to ensure reliability and consistency on the production line. Includes Service Shops. Impacts quality of own work and the work of...
- Ridley Park, PA (21 miles from New Castle, DE)
- 4 days ago
- Ridley Park, PA (21 miles from New Castle, DE)
- 4 days ago
Mid-Level Procurement Agent Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Mid-Level Procurement Agent to join our dynamic team in Ridley...
Procurement Agent (Procurement Admin)
- Ridley Park, PA (21 miles from New Castle, DE)
- 4 days ago
- Ridley Park, PA (21 miles from New Castle, DE)
- 4 days ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Summer Day Camp Logistics Coordinator
- West Chester, PA (24 miles from New Castle, DE)
- 60+ days ago
- West Chester, PA (24 miles from New Castle, DE)
- 60+ days ago
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...
Demographic Data for New Castle, DE
Moving to New Castle, DE? Find some basic demographic data about New Castle, DE below.
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Salary for Customer Service Representative Jobs in New Castle, DE
Highest Education Level
Customer Service Representatives in New Castle, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Full Truckload
- Customs Brokerage
- North American Free Trade Agreement
- Global Logistics
- Air Freight
- Ocean Freight
- LTL
- Freight Forwarding
- Freight Management
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Route Planning
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Brokerage
- Inbound
- Routing
- Import and Export
- Loading & Unloading
- Supplier Management
- Supply Chain
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Microsoft PowerPoint
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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