Customer Service Representative Jobs in Aurora, CO

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

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Haulistic (Global Logistics)

Logistics Coordinator

***Full time, Mon-Fri*** Assist with daily tracking of shipments Answer phones in a professional and helpful manner Book LTL, TL and Airfreight shipments Enter shipments into proprietary TMS Retrieve...

In Person

Logistics Coordinator Trucking

  • C.R. England
  • Aurora, CO
  • 22 hours ago
  • Aurora, CO
  • 22 hours ago

About C.R. England, Inc. Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry...

In Person

Transportation Clerk - Sysco Denver (R252737)

  • Shubham Chaudhary
  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago
  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago

Company: US0059 Sysco Denver (Division of USA I) Sales Territory: None Zip Code: 80238 Travel Percentage: 0 Compensation Range: $18.56 - $27.79 The compensation range provided is in compliance...

In Person

Transportation Clerk

  • Sysco
  • Westminster, CO (12 miles from Aurora, CO)
  • 7 days ago
  • Westminster, CO (12 miles from Aurora, CO)
  • 7 days ago

Company: US0059 Sysco Denver (Division of USA I) Sales Territory: None Zip Code: 80238 Travel Percentage: 0 Compensation Range: $18.56 - $27.79 The compensation range provided is in compliance...

In Person

Logistics Coordinator UR

  • Air Methods
  • Englewood, CO (10 miles from Aurora, CO)
  • 7 days ago
  • Englewood, CO (10 miles from Aurora, CO)
  • 7 days ago

Overview Job Summary Responsible for fostering a productive work environment while assisting in daily operations within the Logistics Center. Plays a critical role in support of field aircraft...

In Person

Project and Logistics Coordinator (Remote)

  • WCG
  • Greenwood Village, CO (10 miles from Aurora, CO)
  • 12 days ago
  • Greenwood Village, CO (10 miles from Aurora, CO)
  • 12 days ago

Project and Logistics Coordinator (Remote) WCG - 3.0 Greenwood Village, CO Job Details Full-time $19.50 - $28.12 an hour 1 day ago Benefits Continuing education credits Health insurance Dental...

Remote

Apprenticeships Logistics Coordinator

  • Lockheed Martin
  • Highlands Ranch, CO (14 miles from Aurora, CO)
  • 14 days ago
  • Highlands Ranch, CO (14 miles from Aurora, CO)
  • 14 days ago

We do Space at Lockheed Martin. We have an opportunity for a Logistics Coordinator at our Denver, CO location. This role will be responsible for coordination of our apprenticeship program...

In Person

Logistics Coordinator

  • Rinker Pipe
  • Henderson, CO (9 miles from Aurora, CO)
  • 25 days ago
  • Henderson, CO (9 miles from Aurora, CO)
  • 25 days ago

Why Join Our Team? Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to...

In Person

CBRN Operations Administration and Logistics Coordinator

  • DAWSON
  • Denver, CO (2 miles from Aurora, CO)
  • 30+ days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 30+ days ago

Job Requirements Denver, CO Fort Dix, NJ Herndon, VA Indianapolis, IN Mobile, AL Secret Polygraph Unspecified Mid Level Career (5+ yrs experience) Salary not specified Join Premium to unlock...

In Person

Logistics Coordinator, International Freight

  • Xometry
  • Denver, CO (2 miles from Aurora, CO)
  • 30+ days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 30+ days ago

Prepare shipping freight forwarding requests for quotes and analyze freight forwarder rates and air or ocean carrier routings to award and manage U.S. and foreign shipments....

Hybrid

Logistics Coordinator II

  • Sierra Space
  • Louisville, CO (21 miles from Aurora, CO)
  • 45+ days ago
  • Louisville, CO (21 miles from Aurora, CO)
  • 45+ days ago

Sierra Space Careers: At Sierra Space, we build the missions and systems that keep our world secure in the domain above Earth. Sierra Space team members share a spirit of innovation and...

In Person

Logistics Coordinator I

  • Sierra Space
  • Louisville, CO (21 miles from Aurora, CO)
  • 45+ days ago
  • Louisville, CO (21 miles from Aurora, CO)
  • 45+ days ago

Sierra Space Careers: At Sierra Space, we build the missions and systems that keep our world secure in the domain above Earth. Sierra Space team members share a spirit of innovation and...

In Person

Logistics Coordinator

  • Q3 Contracting
  • Denver, CO (2 miles from Aurora, CO)
  • 60+ days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 60+ days ago

Primoris Renewable Energy (PRE) is seeking a highly organized and proactive Logistics Coordinator to support material management and site inventory operations on renewable energy construction...

In Person

Demographic Data for Aurora, CO

Moving to Aurora, CO? Find some basic demographic data about Aurora, CO below.


Local
National
459,022
8,333
Large

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

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Salary for Customer Service Representative Jobs in Aurora, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Aurora, CO offer the following education background
High School or GED
30.4%
Bachelor's Degree
29.9%
Associate's Degree
14.7%
Vocational Degree or Certification
12.8%
Master's Degree
7.8%
Some College
2.9%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Aurora, CO
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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