Customer Service Representative Jobs in Alabama
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
. + May provide direction or support to less experienced Customer Service Representatives. **Supervisory Responsibilities** This job has no supervisory duties....
Senior Procurement Agent Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Senior Procurement Agent (Level 5) to join Integrated Air Missile...
Are you looking for a warehouse position in Tallassee, Alabama. Spherion has a great opportunity for you! We are seeking a Logistical Support Specialist to manage and process customer orders,...
Overview Integration Innovation, Inc. (i3) is seeking a Procurement Agent to join our growing Supply Chain team. If you are looking for a high-energy, challenging, and fun company, i3 is the right...
Job Description: A Supply Chain and Logistics Coordinator in Valley, Alabama. Coordinate the supply chain and logistics activities for the manufacturing of automotive parts such as seats,...
Our client, a leader in the transportation industry, is seeking a Transportation Clerk to join their team. As a Transportation Clerk, you will be part of the administrative department supporting...
Overview Integration Innovation, Inc. (i3) is seeking a Mid LevelProcurement Agent to join our growing Supply Chain team. If you are looking for a high-energy, challenging, and fun company, i3 is...
Responsibilities PURPOSE OF POSITION: Plans and establishes production schedules under direct supervision MAJOR RESPONSIBILITIES: Responsible for managing an accurate production schedule in...
Demographic Data for Alabama
Moving to Alabama? Find some basic demographic data about Alabama below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Alabama
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Logistics Planning
- Customs Compliance
- Customs Brokerage
- Global Logistics
- Air Freight
- Ocean Freight
- Freight Management
- LTL
- Freight Forwarding
- Warehouse Inventory
- Transportation Logistics
- Bill of Lading
- Warehouse Management
- Third Party Logistics
- Purchasing Management
- Trade Compliance
- International Logistics
- Transportation Management
- Transportation Management System
- Warehousing
- DOT Compliance
- Shipping
- Inbound
- Routing
- Import and Export
- Supplier Management
- Order Processing
- Loading & Unloading
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Dispatching
- Shipping and Receiving
- Resolution
- Invoicing
- Distribution
- Billing
- Logistics
- Procurement
- High School Diploma
- Auditing
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Education Experience
- Collaboration
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »