Dispatcher Jobs in Mentor, OH
A Dispatcher in the logistics industry plays a crucial role in coordinating and managing the movement of goods, vehicles, or people. They are responsible for route planning, scheduling delivery and pick-up times, communicating with drivers, and ensuring compliance with safety and regulatory standards. They also handle emergency issues, track shipments, monitor routes, and provide timely updates to clients. They serve as a critical link between the company and its drivers, customers, and vendors, ensuring smooth operation and customer satisfaction.
Essential skills for a Dispatcher include strong communication and customer service skills, problem-solving ability, attention to detail, and proficiency in relevant software and technologies. They should also have a good geographical knowledge and the ability to work under pressure. While not always mandatory, some companies may prefer Dispatcher candidates with relevant certifications such as Certified Transportation Broker (CTB) or Certified in Logistics, Transportation, and Distribution (CLTD). Prior to becoming a Dispatcher, a person might have roles like Customer Service Representative, Logistics Coordinator, or Delivery Driver, which provide relevant experience in the field.
There are also Dispatcher jobs available in the following nearby locations:
Demographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Mentor, OH
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Full Truckload
- Global Logistics
- Intermodal
- LTL
- Transportation Logistics
- Bill of Lading
- Third Party Logistics
- Route Planning
- Transportation Management
- Transportation Management System
- DOT Compliance
- Shipping
- Inbound
- Fleet Management
- Routing
- Supply Chain
- AS/400
- Dispatching
- Problem Resolution
- Reimbursement
- Distribution
- Customer Satisfaction
- Affirmative Action
- Billing
- Logistics
- Background Checks
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Driving
- Written Communication
- Microsoft Outlook
- Telephone Skills
- Typing
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Regulations
- English
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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