Trucking Dispatcher

  • Installed Building Products
  • Cleveland, Ohio
  • Full Time
Key Responsibilities

  • Coordinate and monitor daily driver schedules and routes, ensuring compliance with customer requirements and FMCSA Hours of Service (HOS) regulations
  • Utilize dispatch software, GPS tracking systems, and online load boards (such as DAT) to source, assign, and manage freight loads effectively
  • Act as the primary communication link between drivers, customers, and management, providing clear, timely, and professional updates
  • Proactively identify and resolve operational issues, including breakdowns, delays, missed pickups, or route changes
  • Maintain accurate digital dispatch and trip records, including shipment details, driver hours, and scheduling information within dispatch systems
  • Navigate and utilize customer portals to accept loads, upload required documentation, and relay accurate dispatch instructions to drivers
  • Ensure all documentation is completed accurately and submitted on time


Qualifications

  • Proven experience as a truck dispatcher, freight broker, or similar logistics role
  • Strong problem-solving and time management skills with the ability to prioritize tasks effectively
  • Excellent verbal and written communication skills; ability to remain calm and professional under pressure
  • Tech-savvy with experience using dispatch software, GPS systems, and online freight platforms
  • Working knowledge of transportation industry regulations and compliance standards


Physical Demands

This position is primarily office-based.
  • Ability to sit for extended periods while working at a computer
  • Frequent use of hands for data entry and document handling
  • Occasional standing, walking, bending, or light lifting (up to 15 pounds)
  • Visual acuity required to review dispatch systems, documents, and computer screens
  • Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions


Benefits

  • Competitive hourly wage
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • 401(k) with company matching
  • Paid vacation and holidays
  • Employee Financial Assistance Program
  • Scholarship opportunities through the IBP Foundation
  • Supplemental insurance options (short- and long-term disability, hospital indemnity, accident, critical illness, and supplemental life insurance)
  • Opportunities for professional growth and advancement


IBP Longway Trucking LLC is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent service are more than words-they define how we do business.

Discover your next career opportunity and join the team at IBP Longway Trucking LLC , where your work truly makes an impact. Start Date: Position Type: Full-Time Permanent Experience: Education: Travel: Vacation: Contact Name: Installed Building Products Type: Company: Installed Building Products City/State/Zip: ,
Job ID: 508011730
Originally Posted on: 1/28/2026

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