Dispatcher Jobs in Gloucester, MA
A Dispatcher in the logistics industry plays a crucial role in coordinating and managing the movement of goods, vehicles, or people. They are responsible for route planning, scheduling delivery and pick-up times, communicating with drivers, and ensuring compliance with safety and regulatory standards. They also handle emergency issues, track shipments, monitor routes, and provide timely updates to clients. They serve as a critical link between the company and its drivers, customers, and vendors, ensuring smooth operation and customer satisfaction.
Essential skills for a Dispatcher include strong communication and customer service skills, problem-solving ability, attention to detail, and proficiency in relevant software and technologies. They should also have a good geographical knowledge and the ability to work under pressure. While not always mandatory, some companies may prefer Dispatcher candidates with relevant certifications such as Certified Transportation Broker (CTB) or Certified in Logistics, Transportation, and Distribution (CLTD). Prior to becoming a Dispatcher, a person might have roles like Customer Service Representative, Logistics Coordinator, or Delivery Driver, which provide relevant experience in the field.
- Saugus, MA (20 miles from Gloucester, MA)
- 19 days ago
- Saugus, MA (20 miles from Gloucester, MA)
- 19 days ago
Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly...
- Stoneham, MA (23 miles from Gloucester, MA)
- 26 days ago
- Stoneham, MA (23 miles from Gloucester, MA)
- 26 days ago
The Dispatcher is responsible for overseeing the activities of the customer service and dispatch functions with respect to servicing and scheduling delivery to meet customer demands and optimize route...
Public Safety Dispatcher I - Logan
- East Boston, MA (24 miles from Gloucester, MA)
- 60+ days ago
- East Boston, MA (24 miles from Gloucester, MA)
- 60+ days ago
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Logan facility....
Emergency Medical Dispatcher, Per Diem
- Lawrence, MA (24 miles from Gloucester, MA)
- 90+ days ago
- Lawrence, MA (24 miles from Gloucester, MA)
- 90+ days ago
Lawrence General Hospital is offering a sign on bonus for Dispatcher *** Newly competitive rates are available for Emergency Medical Dispatcher roles *** As the Emergency Medical Dispatcher, you will...
Demographic Data for Gloucester, MA
Moving to Gloucester, MA? Find some basic demographic data about Gloucester, MA below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Gloucester, MA
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Gloucester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Full Truckload
- Intermodal
- LTL
- Transportation Logistics
- Bill of Lading
- Route Planning
- Transportation Management
- Transportation Management System
- DOT Compliance
- Shipping
- Inbound
- Fleet Management
- Routing
- AS/400
- Supply Chain
- Dispatching
- Inspections
- Reimbursement
- Affirmative Action
- Distribution
- Inbound/Outbound Calling
- Billing
- Logistics
- Military Background
- Background Checks
- Prioritizing
- High School Diploma
- Driving
- Punctual
- Microsoft Outlook
- Telephone Skills
- Typing
- Written Communication
- Documentation
- Data Entry
- Filing
- Education Experience
- Spanish
- Regulations
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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