Dispatcher Jobs in Massachusetts
A Dispatcher in the logistics industry plays a crucial role in coordinating and managing the movement of goods, vehicles, or people. They are responsible for route planning, scheduling delivery and pick-up times, communicating with drivers, and ensuring compliance with safety and regulatory standards. They also handle emergency issues, track shipments, monitor routes, and provide timely updates to clients. They serve as a critical link between the company and its drivers, customers, and vendors, ensuring smooth operation and customer satisfaction.
Essential skills for a Dispatcher include strong communication and customer service skills, problem-solving ability, attention to detail, and proficiency in relevant software and technologies. They should also have a good geographical knowledge and the ability to work under pressure. While not always mandatory, some companies may prefer Dispatcher candidates with relevant certifications such as Certified Transportation Broker (CTB) or Certified in Logistics, Transportation, and Distribution (CLTD). Prior to becoming a Dispatcher, a person might have roles like Customer Service Representative, Logistics Coordinator, or Delivery Driver, which provide relevant experience in the field.
Join our Parts Authority Team today as a Dispatcher. Responsibilities We are seeking a dispatcher to join our high energy, fun, and fast paced work environment....
Job Responsibilities: Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate....
Compensation Pay Range: $15.00 - $24.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly...
Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly...
Dispatch drivers for U.S. domestic shipment pick-ups and deliveries. Ensure compliance with DOT regulations andestablished internal policies and guidelines. Prioritize time sensitive cargo....
SUMMARY Paragon Professional Services, LLC, is currently seeking qualified Scheduler/Dispatchers in Burlington, MA, Springfield, MA and Dover, NH....
Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary....
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Headquarters....
The Dispatcher is responsible for overseeing the activities of the customer service and dispatch functions with respect to servicing and scheduling delivery to meet customer demands and optimize route...
Job Responsibilities: Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate....
Marathon is seeking responsible candidates for a 2nd Shift, Shipping/Receiving Dispatcher position available immediately in Belchertown, MA!!...
Dispatcher J.B....
Communicate closely with Rapid Transit and Surface Line Dispatchers to keep them updated on all power system changes....
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Logan facility....
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Logan facility....
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Massachusetts
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Full Truckload
- Global Logistics
- Intermodal
- LTL
- Transportation Logistics
- Third Party Logistics
- Route Planning
- Transportation Management
- Transportation Management System
- DOT Compliance
- Shipping
- Fleet Management
- Routing
- Supply Chain
- AS/400
- Dispatching
- Problem Resolution
- Reimbursement
- Distribution
- Customer Satisfaction
- Affirmative Action
- Inbound/Outbound Calling
- Billing
- Logistics
- Background Checks
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Driving
- Written Communication
- Microsoft Outlook
- Telephone Skills
- Typing
- Education Experience
- Documentation
- Reporting
- Data Entry
- Filing
- Regulations
- English
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Dispatcher Related Career Advice Articles

Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »