Dispatcher Jobs in Rockford, IL
A Dispatcher in the logistics industry plays a crucial role in coordinating and managing the movement of goods, vehicles, or people. They are responsible for route planning, scheduling delivery and pick-up times, communicating with drivers, and ensuring compliance with safety and regulatory standards. They also handle emergency issues, track shipments, monitor routes, and provide timely updates to clients. They serve as a critical link between the company and its drivers, customers, and vendors, ensuring smooth operation and customer satisfaction.
Essential skills for a Dispatcher include strong communication and customer service skills, problem-solving ability, attention to detail, and proficiency in relevant software and technologies. They should also have a good geographical knowledge and the ability to work under pressure. While not always mandatory, some companies may prefer Dispatcher candidates with relevant certifications such as Certified Transportation Broker (CTB) or Certified in Logistics, Transportation, and Distribution (CLTD). Prior to becoming a Dispatcher, a person might have roles like Customer Service Representative, Logistics Coordinator, or Delivery Driver, which provide relevant experience in the field.
Position Type: Transportation/Dispatcher/Field Trip Supervisor Date Posted: 6/23/2025 Location: Sterling Holley Center - Transportation Additional Information: Show/Hide ROCKFORD PUBLIC SCHOOL...
- Machesney Park, IL (6 miles from Rockford, IL)
- 29 days ago
- Machesney Park, IL (6 miles from Rockford, IL)
- 29 days ago
Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly...
Demographic Data for Rockford, IL
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Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Rockford, IL
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Rockford, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Full Truckload
- Global Logistics
- Intermodal
- LTL
- Transportation Logistics
- Third Party Logistics
- Route Planning
- Transportation Management
- Transportation Management System
- DOT Compliance
- Shipping
- Fleet Management
- Inbound
- Routing
- Loading & Unloading
- AS/400
- Dispatching
- Shipping and Receiving
- Problem Resolution
- Reimbursement
- Distribution
- Customer Satisfaction
- Billing
- Logistics
- Background Checks
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Microsoft Outlook
- Driving
- Written Communication
- Telephone Skills
- Education Experience
- Typing
- Documentation
- Reporting
- Data Entry
- Filing
- Inventory Management
- Regulations
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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