Dispatcher Jobs in Grand Rapids, MI
A Dispatcher in the logistics industry plays a crucial role in coordinating and managing the movement of goods, vehicles, or people. They are responsible for route planning, scheduling delivery and pick-up times, communicating with drivers, and ensuring compliance with safety and regulatory standards. They also handle emergency issues, track shipments, monitor routes, and provide timely updates to clients. They serve as a critical link between the company and its drivers, customers, and vendors, ensuring smooth operation and customer satisfaction.
Essential skills for a Dispatcher include strong communication and customer service skills, problem-solving ability, attention to detail, and proficiency in relevant software and technologies. They should also have a good geographical knowledge and the ability to work under pressure. While not always mandatory, some companies may prefer Dispatcher candidates with relevant certifications such as Certified Transportation Broker (CTB) or Certified in Logistics, Transportation, and Distribution (CLTD). Prior to becoming a Dispatcher, a person might have roles like Customer Service Representative, Logistics Coordinator, or Delivery Driver, which provide relevant experience in the field.
Familiarity with dispatch software and on-board computers preferred....
- Byron Center, MI (11 miles from Grand Rapids, MI)
- 1 day ago
- Byron Center, MI (11 miles from Grand Rapids, MI)
- 1 day ago
Familiarity with dispatch software and on-board computers preferred....
- Kentwood, MI (8 miles from Grand Rapids, MI)
- 17 days ago
- Kentwood, MI (8 miles from Grand Rapids, MI)
- 17 days ago
Key Responsibilities Scheduling and dispatching of Service Technicians Provide Technician support Working closely with customer service representatives to keep customers informed Provide effective and...
- Wayland, MI (18 miles from Grand Rapids, MI)
- 30+ days ago
- Wayland, MI (18 miles from Grand Rapids, MI)
- 30+ days ago
Looking for a dispatcher. We are growing steadily and are seeking an additional full-time dispatcher to join our team....
Shall be able to conduct a bus evacuation drill as required by Transportation Management....
Demographic Data for Grand Rapids, MI
Moving to Grand Rapids, MI? Find some basic demographic data about Grand Rapids, MI below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Grand Rapids, MI
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Grand Rapids, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Full Truckload
- Intermodal
- LTL
- Transportation Logistics
- Bill of Lading
- Route Planning
- Transportation Management
- Transportation Management System
- DOT Compliance
- Shipping
- Inbound
- Fleet Management
- Routing
- AS/400
- Supply Chain
- Dispatching
- Inspections
- Reimbursement
- Affirmative Action
- Distribution
- Inbound/Outbound Calling
- Billing
- Logistics
- Military Background
- Background Checks
- Prioritizing
- High School Diploma
- Driving
- Punctual
- Microsoft Outlook
- Telephone Skills
- Typing
- Written Communication
- Documentation
- Data Entry
- Filing
- Education Experience
- Spanish
- Regulations
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Time Management
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Dispatcher Related Career Advice Articles
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »