Aftermarket Demand Planner

Cirrus Aircraft’s Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world’s first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed 16 million hours and over 250 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all Cirrus aircraft. Find out more at cirrusaircraft.com .

Job Summary

The Demand Planner I is responsible for developing and executing predictive demand forecasts for spare parts supporting fielded aircraft from historical field sales data. This role ensures optimal inventory positioning through advanced forecasting techniques, root cause corrective action (RCCA) analysis, right-sizing to ensure appropriate inventory turns, and measuring & driving performance to achieve key metrics (monthly fill rate, net sales, and forecast accuracy), while maintaining alignment with Product Support Agreements (PSAs). The Demand Planner I also supports forecasting requirements for Network Providers and aircraft fleet customers, including those with elevated or platinum-level service agreements, ensuring service level commitments are consistently met. This role plays a critical part in incorporating new product introductions (Upgrades & Accessories, new aircraft models, new aircraft generation launches, etc.), assessing production-driven supply risks, and mitigating critical part shortages to maintain high service levels. Close collaboration with cross-functional teams—including Supply Chain, Materials Management, Engineering, and Service & Support—is essential to ensure accurate demand planning and inventory optimization.

Duties and Responsibilities/Essential Functions

• Develop and maintain predictive forecasting models for spare parts demand, leveraging historical usage, trend analysis, and forward-looking business inputs.
• Provide forecast development and ongoing support for Network Providers and aircraft fleet customers, including those with platinum or higher-tier service level agreements (including Fleet customers), ensuring alignment with contractual service expectations and demand profiles.
• Perform Root Cause Corrective Action (RCCA) analysis on forecast variances, demand fluctuations, and service level gaps; implement corrective strategies to improve forecast accuracy.
• Integrate new product introductions (NPI) into demand forecasts, ensuring alignment with program timelines, fleet entry, and support requirements.
• Analyze and adjust inventory strategies based on demand variability, service level targets, and Product Support Agreement (PSA) commitments, including differentiated service levels for key customers and Network Providers.
• Assess and incorporate the impact of production constraints and critical part shortages into demand plans; proactively identify risks and recommend mitigation strategies.
• Review and optimize current and projected inventory levels to ensure appropriate turnover, availability, and lifecycle management of service parts.
• Collaborate cross-functionally with Service & Support, Supply Chain, Engineering, and Planning to align forecasts with operational and customer requirements, including coordination with Network Providers.
• Support supplier engagement activities, including contract review and input on supply continuity risks, in coordination with Supply Chain and Legal teams.
• Continuously evaluate and improve forecasting methodologies, tools, and processes to enhance accuracy and responsiveness.
• Perform other duties as assigned or required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Bachelor's degree in Business Management, Supply Chain or Statistics required.
• 0-2 years of experience managing product lines, forecasting/sales analysis, inventory control, purchasing, sales or any combination thereof required.
• Operational knowledge of ERP systems, specifically material and demand planning.
• Ability to effectively present information upstream.
• Must demonstrate strong problem-solving and analytical skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Aviation/aerospace or automotive market knowledge preferred.
• Familiarity with CRM systems and related customer/account management, case tracking, activity history, aircraft history, etc.
• Familiarity with varying customer types (business, fleet, for-hire, personal, etc.).
• Continuous Improvement Orientation: generates and uses creative ideas to improve processes and services; adapts to change; works in an organized manner; uses time efficiently; and displays a positive outlook.
• Technical Skill Development: pursues training and professional development; and strives to continuously build knowledge and skills and share expertise with others
• Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (Microsoft Word, Excel, Access, PowerPoint).

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Drives Results : Consistently achieves results, even under tough circumstances.
• Optimizes Work Processes : Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Business Insight : Applies knowledge of business and the marketplace to advance the organizations goals.
• Financial Acumen : Interprets and applies understanding of key financial indicators to make better business decisions.

Cirrus provides a range of exciting benefits, including :

• 401(k) Plan : Dollar-for-dollar match up to 5% after 90 days, with 100% vesting after one year of employment.
• Employer-Paid Coverages : Group term life, short- and long-term disability insurance.
• Comprehensive Health Coverage : Medical, vision, dental, with additional dependent coverage options.
• Free Health Tracking : With rewards for meeting health goals.
• Generous PTO : 120 + hours accrued within the first year.
• Employee Referral Bonus : For referring talented candidates.
• Career Development : Tuition reimbursement and professional growth opportunities.
• Exclusive Discounts : Access to partner and marketplace discounts.
• Community & Engagement : Company and employee clubs at various locations.

These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.