Car Wash Operations Assistant Manager
- Nouria Energy Corporation
- Chicopee, Massachusetts
- Full Time
General Summary of the position:
Assistant Manager Golden Nozzle Car Wash
What Youll Do:
Support the Team. Drive Daily Operations. Deliver an Exceptional Customer Experience.
Golden Nozzle Car Wash is seeking a hands-on, motivated Assistant Manager to support the daily operations of our high-volume car wash facility. This role is ideal for someone who thrives in a fast-paced environment, enjoys developing team members, and is passionate about operational excellence and outstanding customer service.
As Assistant Manager, you will work closely with the Site Manager to help maximize site performance, support team development, and ensure every customer leaves with great experience.
A day in this role may include:
Assist in supervising daily site operations including staffing support, scheduling assistance, coaching, and performance feedback
Help ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times
Support efforts to optimize workflow and vehicle throughput to minimize wait times and enhance the customer experience
Provide best-in-class customer service by addressing inquiries, feedback, and concerns promptly and professionally
Assist with executing sales initiatives and membership growth strategies to drive revenue and customer retention
Help monitor inventory levels and coordinate ordering and restocking of chemicals, parts, and operational supplies
Enforce company safety procedures and regulatory compliance standards
Support review of operational reports, KPIs, and performance metrics to improve site performance
Partner with the Site Manager to execute site-specific goals and business initiatives
Help resolve employee and customer concerns to maintain a positive, productive environment
Lead shifts and oversee operations in the Site Managers absence when needed
Core Competencies
Problem Solving & Decision Making
Team Leadership Support & Collaboration
Customer-Centric Mindset
Results-Driven Execution
Safety & Operational Compliance
Preferred Qualifications
(Experience and skills that will help you succeed in this role)
Supervisory or leadership experience preferred (car wash, automotive, retail, or service industry a plus)
Ability to motivate, coach, and support a high-performing team
Strong organizational, communication, and multitasking skills
Customer-first mindset with a commitment to delivering exceptional service
Basic knowledge of car wash equipment, maintenance practices, and safety standards is a plus
Proficiency with Microsoft Office and basic operational software systems
High School Diploma or equivalent
Minimum Requirements
(Must meet all of the following to be considered)
At least 18 years of age
Ability to work up to 50 hours per week, with additional hours as business needs require
Flexible availability to cover shifts including evenings, weekends, and holidays if needed
Required to work at least one weekend day
Open availability based on the operational needs of Golden Nozzle
Physical Requirements
Ensure physical maintenance, safety, cleanliness, and overall appearance of all store facilities
Ability to lift, carry, and hold up to 50 lbs.
Ability to work outdoors in temperatures ranging from -10F to 100F
Must be able to stand, walk, and move around vehicles for extended periods of time
Why Join Golden Nozzle?
Competitive pay + performance incentives
Leadership development and advancement opportunities
Fast-paced, team-oriented environment
Opportunity to make a direct impact on site success and customer satisfaction
Apply today to grow your leadership career with Golden Nozzle Car Wash!
Starting Rate: $0.00Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.