Dispatcher

Saltchuk
Tacoma, Washington
Full Time

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Summary

EBZ - Dispatcher Position Profile This position is responsible for ensuring a high level of customer service, efficient cargo pick-up and delivery, and optimal equipment turn-time. Essential Duties Operate safely and in compliance with all established HSSE policies and proceduresResponsible for the routing, scheduling and dispatching of drivers, equipment and freight loads going out daily/nightly and reporting activities to the Operations groupEnsure that all container numbers, times and dates are received from drivers and enter into the dispatch systemProvides excellent customer service on the phone and when arranging for pick-ups and deliveriesCommunicates with various customer sites to coordinate the movement of freightAssist customers with setting appointments and

Description

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EBZ - Dispatcher

Position Profile

This position is responsible for ensuring a high level of customer service, efficient cargo pick-up and delivery, and optimal equipment turn-time.

Essential Duties

Operate safely and in compliance with all established HSSE policies and procedures
Responsible for the routing, scheduling and dispatching of drivers, equipment and freight loads going out daily/nightly and reporting activities to the Operations group
Ensure that all container numbers, times and dates are received from drivers and enter into the dispatch system
Provides excellent customer service on the phone and when arranging for pick-ups and deliveries
Communicates with various customer sites to coordinate the movement of freight
Assist customers with setting appointments and with other issues at locations
Support the safe operation of all trucks, drivers and related trucking operations
Performs administrative functions such as printing delivery receipts, manifest shipments for trailers, create freight bills, trace shipments, etc.
Support 100% compliance with all transportation and safety regulations, Federal, State and WISHA
Prepare a variety of reports for operations, customers and for internal use
May assist with trucking and warehouse operations, as needed
Perform other duties as assigned

Qualifications

High school diploma or GED
Minimum of two years transportation / dispatch experience

Knowledge, Skills, and Abilities

Sound understanding of DOT regulations, HazMat and OTR experience preferred
Proficient use of MS Office Suite including Word, Outlook and Excel
Excellent verbal, written and listening communication skills
Ability to multi-task and prioritize and exhibit team player attitude
High level of interpersonal skills to handle sensitive and confidential situations
Demonstrate poise, tact and diplomacy

We're committed to taking care of you and your family, today and in the future.

Here's what you can look forward to:

Compensation
Competitive base annual salary range: $23.90 - $37.00, depending on experience and qualifications
Health & Wellness
Employer subsidized medical, dental, and vision coverage for you and your family/dependents.
Employerpaid life insurance, accidental death and dismemberment (AD&D), and shortterm and long-term disability coverage
Retirement
Generous 401(k) plan with a 4% company match
Paid Time Off
2 weeks' vacation annually
7 company holidays
7 days of sick leave annually
Extras that Make a Difference
Up to $5,250 per year in tax-free educational assistance to assist with career development and growth
Annual boot reimbursement