Early Build Operations Lead

Introduction** At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You'll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress. **Your role and responsibilities** The Early Build Operations Lead is responsible for managing all production requirements in the Early Build Lab in Rochester, MN. The primary focus of this role will be managing the Quantum RTE builds fulfilled from Rochester, and managing Quantum inventory in SAP. The Operations Lead is responsible to ensure all production requirements are met and Development/customer schedules are supported.Key responsibilities include:- Provide work direction to the Early Build team and manage resource requirements- Coordinate and setup build schedules to support Quantum production requirements- Primary focal point for Engineering, MPM's, and Development to provide status on production, material requirements, and address problems- Receive and process inbound parts into SAP inventory- Monitor inventory accuracy and ensure integrity of stock levels. Investigate and resolve inventory discrepancies, and maintain strong audit posture- Prepare and maintain shipping documentation (SI's) for outbound shipments- Track, investigate, and resolve missing parts and delayed shipments **Required technical and professional expertise** Previous experience working in a Lab, warehouse, or manufacturing environmentExcellent communication and teamwork skillsOrganization and time managementExperience working with SAPPrevious experience as a team lead or Project management leadPrevious experience with shipping and distribution operations **Preferred technical and professional experience** Previous experience using SAP and MFSStrong problem-solving skills and attention to detailPrevious experience working with IBM systems/productsIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.