Outlet Warehouse Lead

Outlet Lead

RINCON, GA

Serena & Lily is seeking an Outlet Lead. The Outlet Lead is responsible for overseeing daily outlet floor operations within the Serena & Lily Distribution Center. This role ensures accurate inventory control, efficient product flow, and a safe, organized outlet environment while providing hands-on leadership to the outlet team. The Outlet Lead acts as a point of contact between management and associates to support operational goals and customer fulfillment standards. This position reports to the Outlet Operations Manager.

Responsibilities:

Operations & Inventory Management

• Lead daily outlet operations, including product movement, organization, and storage.
• Ensure outlet inventory is properly located, labeled, and accounted for in the WMS.
• Coordinate the movement of outlet, bulk, and clearance items to designated locations.
• Pick, stage, and prepare merchandise weekly for shipment to outlet store locations, ensuring accuracy, proper labeling, and on-time readiness.
• Support cycle counts, audits, and reconciliation of outlet inventory.
• Ensure damaged, returned, or RA-designated items are routed appropriately (e.g., Quality/FITS).

Team Leadership & Support

• Provide day-to-day directions to outlet associates and temporary labor as needed.
• Assign tasks, monitor productivity, and ensure priorities are met.
• Train team members on outlet processes, safety standards, and inventory procedures.
• Communicate expectations clearly and address performance or attendance concerns promptly.

Safety & Compliance

• Promote and enforce all safety policies and DC procedures.
• Ensure proper use of equipment and adherence to material handling standards.
• Maintain a clean, organized, and hazard-free outlet area.

Communication & Coordination

• Partner with Receiving, Shipping, Inventory Control, and Management teams to support workflow.
• Communicate progress, challenges, and resource needs to leadership.
• Assist with planning labor needs, including overtime or weekend work when required.

Qualifications:

• High school diploma or equivalent
• 1–3 years of experience in a warehouse, distribution center, or outlet environment
• Prior lead or informal supervisory experience preferred
• Strong organizational and time-management skills
• Ability to work in a fast-paced, physically demanding environment
• Proficiency with WMS systems, RF scanners, or inventory tools

Preferred:

• Experience in furniture, home goods, or large-item distribution
• Forklift or powered industrial equipment certification (or ability to obtain)

Physical Requirements

• Ability to lift up to 50 lbs with or without accommodation
• Frequent standing, walking, bending, and reaching
• Ability to operate warehouse equipment safely

Compensation:

• $22/hr
• Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits. Employees can enroll in our company’s 401k plan. During the first year of employment, full-time employees accrue fourteen days of PTO and seven paid holidays throughout the year.