Senior Operations Manager

Senior Manager of Operations Foodservice Distribution

On-site | Hyattsville, MD
Full-time | MondayFriday | On-Site

About the Role

A newly acquired division of a well-established regional food distributor is seeking a Senior Manager of Operations to lead end-to-end warehouse and distribution functions at a 50,000 sq. ft. multi-temperature facility (refrigerated, frozen, ambient). This is a hands-on leadership role overseeing 24/7 operations with weekday outbound shipping , focused on driving safety, efficiency, and team development through clear KPIs.

Ideal candidates bring proven leadership experience in food distribution or logistics and thrive in high-accountability, fast-paced environments. Bonus if youve scaled or restructured facility operations from the ground up.

Key Responsibilities

Warehouse & Distribution Operations

• Oversee receiving, shipping, inventory control, and quality assurance across all temperature zones
• Drive continuous improvement in workflows and processes
• Lead and mentor supervisors and warehouse teams across shifts
• Ensure compliance with food safety protocols, sanitation standards, and OSHA regulations

Team Leadership & Development

• Build a high-performing, accountable team through training, coaching, and performance management
• Design staffing plans to support 24/7 operational coverage
• Foster a culture of ownership, efficiency, and continuous improvement

Performance Management & Strategy

• Develop and manage KPIs for productivity, accuracy, inventory integrity, and safety
• Leverage WMS, ERP, and labor management systems to track performance and drive improvements
• Identify and address process bottlenecks to improve flow, space utilization, and fulfillment accuracy

Facility Oversight & Growth Support

• Ensure the facility is optimized for current and future operational needs
• Support integration of legacy systems and personnel into modern operational frameworks
• Bring expertise in launching or scaling warehouse operations, including SOP development and infrastructure planning

Qualifications

Required

• 3+ years in warehouse or distribution leadership
• Experience in foodservice or wholesale distribution, including multi-temperature environments
• Strong understanding of inventory systems, quality control, food safety (HACCP/FSMA), and labor management
• Ability to lead cross-functional teams and manage 24/7 operations

Preferred

• Experience building or launching new facilities or operational teams
• Familiarity with Lean, Six Sigma, or continuous improvement methodologies
• Proficiency with WMS/ERP systems and warehouse automation technologies
• Experience managing through growth and organizational change

Compensation

• Salary Range: $110,000 $120,000 (based on experience and seniority)

• Bonus potential included

Who Thrives Here

A pragmatic, systems-driven leader who inspires frontline teams and builds operational structure from the inside out. Someone who brings discipline to daily execution, develops talent, and can scale operations for long-term growth.