Peak Operations Supervisor Hourly

Role Purpose :

This is intended to be a short term (3-6 mos) role utilized by the business during high volume/busiest times of the year. The role will assist in supervising the daily and weekly activities that occur within assigned area of the location/operation; provides leadership, motivation, training, and development of workforce; executes against customer/site requirements; participates in continuous improvement activities as part of the site management team and ensures company policies are followed and site develops positive work culture

Key Accountabilities :

• Direct the necessary daily activity to ensure a safe, secure, clean and fair work environment for associates.
• Ensure the associates have proper access to the necessary tools to perform their assigned duties and that the tools are routinely inspected and maintained
• Organize and lead the focus on improved productivity levels in a manner that first stresses effectiveness by improving processes and secondly stresses the efficiency of associate work.
• Collaborate with the regional sites to share in safety, labor sharing, and best practice initiatives.
• Plan, manage, and adjust the daily workload and staffing to minimize the unplanned overtime.
• Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished (i.e., staffing, equipment, space)
• Ensure company policies are communicated, applied, and enforced (i.e., safety, accounting, operational, regulatory, and administrative).
• Maximizes quality and productivity by understanding job standards for each function, and evaluating performance variances in order to identify root cause and corrective action.
• Effectively communicate work task Standard Operating Procedures, convey key information during preshift meetings and ensure appropriate shift hand-offs.
• Provide a professional environment with relation to external customers and vendors such as drivers, dispatchers, and customer representatives.
• Execute daily customer / vendor contract requirements and identify accessorial activity (work outside commercial contracts) and ensure necessary documentation.
• Ensure inventory integrity by timely and accurate receiving, picking, shipping, and inventory management.
• Participate in the collection of performance measurements consistent with customer, vendor, and site requirements.

Required Education and Experience :

• Bachelors degree or equivalent experience, preferred
• Operations background
• 1-2 years logistics industry experience, preferred
• 0-3 years experience in lead/supervisor/management role

Our Organization is an equal opportunity employer.

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