Security Operations Manager HH Health System

Security Operations Manager - HH Health System DSI Security Services - 2.7 Huntsville, AL Job Details $70,000 a year 10 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Vision insurance 403(b) Opportunities for advancement Life insurance Qualifications Physical security incident response Employee onboarding Incident reporting compliance Operational analysis Managing physical security teams Performance improvement leadership Customer relationship building Security team coordination Customer service Team leadership Operational management Coaching Staff scheduling Employee engagement strategy Employee retention Routine inspections Team scheduling Metrics Reporting Client relationship development Team development Hiring Quality assurance audits Professional development support Team training Customer relationship management Client management Recruiting Payroll Interviewing Hospital staff management Full Job Description Security Operations Manager - HH Health System Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD Do What You Say You Will Do, DSI is committed to accountability, professionalism, and delivering consistent, high-quality service. We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients' expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees. Job Summary DSI Security Services is seeking an experienced and dynamic Security Operations Manager to support the HH Health System throughout North Alabama. This leadership position oversees security operations across multiple healthcare facilities, ensuring the safety of patients, visitors, employees, and property while maintaining exceptional customer service standards. The Security Operations Manager will lead a team of Security Supervisors and Security Officers, partner closely with hospital leadership, and ensure compliance with healthcare security best practices and DSI operational standards. This is an excellent opportunity for a motivated leader who thrives in a fast-paced environment and is passionate about developing teams, building client relationships, and driving operational excellence. Key Responsibilities Oversee daily security operations across assigned Huntsville Hospital Health System facilities. Serve as the primary liaison between DSI leadership and hospital administration. Lead, coach, and develop Security Supervisors and Security Officers to ensure exceptional performance and professional growth. Ensure all security personnel maintain compliance with DSI policies, post orders, and healthcare security standards. Manage staffing, scheduling, payroll review, and coverage planning to ensure proper staffing levels. Conduct site inspections, quality assurance audits, and performance evaluations. Respond to incidents, emergencies, employee concerns, and client requests in a timely and professional manner. Assist with recruiting, interviewing, onboarding, and retention efforts. Monitor operational metrics and develop action plans to improve performance, reduce overtime, and increase employee engagement. Ensure accurate reporting and documentation of incidents, investigations, personnel actions, and operational activities. Foster a culture of professionalism, accountability, customer service, and safety. Preferred Experience Healthcare security experience. IAHSS certification or willingness to obtain certification. Experience managing contract security operations. Experience with employee coaching, performance management, and client relationship management. Why Join DSI Security Services? Competitive Salary Medical, Dental & Vision Insurance Paid Vacation & Holidays Life Insurance 401(k)/403(b) Retirement Plan Career Advancement Opportunities Ongoing Leadership Development Opportunity to work within one of the region's premier healthcare systems Supportive leadership team dedicated to your success Required Screenings Criminal Background Check Motor Vehicle Record (MVR) Drug Screening Pay Rate $70,000.00 Yearly #HUNTS If you are a motivated leader who is passionate about security, customer service, and team development, we encourage you to apply today and become part of the Huntsville Hospital Health System security leadership team. Join DSI Security Services and help protect what matters most while building a rewarding career with a company committed to excellence. DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran. DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.