E-Commerce Fulfillment Specialist

E-Commerce Fulfillment Specialist

Part-Time, Year-Round

Introduction:

Welcome to the cutting edge of history at George Washington's Mount Vernon! We're on the lookout for an E-Commerce Fulfillment Specialist to join our team, where your logistical prowess will play a pivotal role in delivering a seamless online shopping experience.

The E-Commerce Fulfillment Specialist is responsible for day-to-day fulfillment of online orders for the E-Commerce team within the Retail Department at George Washington's Mount Vernon.

Compensation:

$15.00-$18.00/hour, dependent on skills and experience

Expected Hours:

Hours for this position are 9:00-4:30, Monday through Wednesday.

Position Specific Responsibilities:

• Process sales orders generated by the e-commerce website, in-store orders, phone orders, and inter-departmental orders
• Handle returns and sales orders
• Pick, pack, and ship all products, gift wrap products as requested, and process shipping labels for all products sold online
• Packing and shipping of all distilled spirits in accordance with all local, state, and Federal regulations
• Coordinate the processing and data entry of sales orders on Shopify and the outgoing daily UPS shipments using an integrated shipping platform
• Assist with special events or other merchandising projects as needed, including annual inventory
• Assist with annual inventory
• Perform other duties as assigned based on the needs of the business

Minimum Qualifications:

• Previous e-commerce, warehouse, or shipping experience preferred
• Familiarity with Shopify or other web-based e-commerce systems a plus
• Multitasking and the ability to take initiative and function independently
• Strong communication skills, both verbal and written
• Excellent attention to detail
• Strong organizational skills
• Ability to work well in a fast-paced team environment as well as independently to fulfill job duties
• Flexible, dependable, and possessing a high level of integrity

Physical Demands and Work Environment:

• Regularly required to stand and walk
• Frequently required to sit
• Continually required to utilize hand and finger dexterity
• Frequently required to climb, balance, bend, stoop, kneel or crawl
• The employee must occasionally lift and/or move up to 25 pounds

Benefits:

• 403(b) Retirement plan with employer matching
• Employee recognition at 5 years of service
• Monthly employee events
• Employee referral program
• Flexible work schedule
• On-site Library
• Discount on Public Event Tickets
• Discount in the Mount Vernon Shops
• Discount at the Mount Vernon Inn and The General's Canteen
• Free Parking

The Mount Vernon Ladies' Association is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The Mount Vernon Ladies' Association will not tolerate discrimination or harassment based on any of these characteristics.