Regional Parts Distribution Center Manager

The PDC Manager is the senior site leader accountable for customer service excellence, lastmile delivery performance, labor relations, and longrange site strategy, leveraging embedded and emerging automated technologies within the Parts Distribution Center (PDC).

This role owns nearterm execution while developing and driving a rolling fiveyear strategy aligned to network growth, customer expectations, technology evolution, workforce capability, and capital planning. The PDC Manager is expected to demonstrate enterpriselevel business acumen in supply chain distribution and industrial engineering, translating strategy, economics, and engineering tradeoffs into sustained operational performance.

5Year Strategic Responsibilities:

• Develop and maintain a rolling fiveyear PDC strategy aligned to network demand, dealer growth, service expectations, and cost targets
• Define the site roadmap for capacity expansion, layout evolution, workforce capability, digital enablement, and service reliability
• Identify and sponsor multiyear initiatives focused on customer experience, lastmile performance, labor stability, automation, and productivity
• Build and defend capital and operating business cases supporting longterm investments
• Translate strategy into annual operating plans, KPI trajectories, and execution priorities

Business Acumen & Engineering Leadership Expectations:

• Manage the PDC as a profitimpacting node within a broader distribution network
• Apply industrial engineering principles (capacity modeling, flow optimization, labor standards, layout strategy)
• Evaluate servicetocost tradeoffs, ROI, payback, and risk for capital and technology investments
• Communicate complex operational and engineering concepts at the executive level

Key Responsibilities:

• Customer service ownership and senior dealer escalation leadership
• Lastmile delivery and carrier performance accountability
• Labor relations leadership, grievance handling, and negotiations
• Strategic planning, financial stewardship, and people leadership
• AIenabled decision leadership, analytics governance, and technology adoption oversight

Basic Qualifications:

• Bachelor's Degree in Supply Chain or Logistics, Industrial Engineering, Labor, Communications, Business, Marketing, or other related degree
• Minimum 10 years of experience in managerial/supervisory experience in a distribution warehouse environment
• Knowledge of Continuous Improvement systems and Lean Manufacturing experience
• Experience managing day to day operations within a union environment
• Proven ability to develop and execute a detailed project plan
• Ability to develop analysis to improve on current standard processes
• Driven to seek solutions to improved performances
• Possess a high sense of urgency to the customer and plant KPI's
• Must be willing to work extended weekday hours and weekends across day/evening shifts, as required
• Must be willing to relocate

Preferred Qualifications:

• Master's degree