Program Analyst (Operations Manager)

As a Program Analyst (Operations Manager), you will manage retail stores, resolve problems in retail store operations, maintain customer accounts and enhance vendor relationships.

Location of position: GSA, Federal Acquisition Services, Office of Shared Services Delivery

We are currently filling two (2) vacancies, but additional vacancies may be filled as needed.

One (1) vacancy will be filled in Norfolk, Virginia. The second vacancy location will be determined after selection.

For each job on your resume, provide:

• the exact dates you held each job (from month/year to month/year)
• number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

The GS-13 salary range starts at $106,437 per year.

To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service.

Specialized experience is defined as:

• Providing guidance on issues related to Customer Supply Center operations, utilizing governing laws, regulations, methodologies and/or policies.

• Using the Forth-Party Logistics business model to manage multiple service providers within the supply chain and/or establish new retail stores.

• Preparing briefings for senior level management on recommendations for retail stores.

There are no qualifying education requirements for this position.