Road Logistics Operations Specialist

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Kuehne+Nagel is seeking a Road Logistics Operations Specialist to manage end-to-end cross-border freight movements between Mexico and the U.S. via the Laredo gateway. This role acts as the central point of contact between carriers, customs brokers, customers, and internal teams, ensuring shipments move efficiently, compliantly, and on time in a fast-paced logistics environment.

• Coordinate cross-border shipments between Mexico and the U.S., primarily through Laredo, TX
• Manage the full shipment lifecycle including pickup, linehaul, border transfer, and final delivery
• Ensure proper handoff between Mexican and U.S. carriers, including live-load and drop trailer operations
• Validate and manage required documentation (Carta Porte, commercial invoices, packing lists, BOLs)
• Partner closely with customs brokers to support clearance and minimize border delays
• Monitor shipment status and proactively resolve delays, exceptions, or service disruptions
• Schedule and manage appointments at origin, border facilities, and final destination
• Maintain accurate shipment data in transportation systems and support KPI tracking
• Serve as the main operational contact for customers and carriers, providing updates and solutions

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

• Experience in cross-border logistics operations (U.S.Mexico preferred)
• Strong understanding of transportation processes including linehaul, drayage, and final mile delivery
• Knowledge of cross-border shipping documentation and customs coordination
• Ability to manage multiple shipments in a high-volume, time-sensitive environment
• Excellent communication and stakeholder coordination skills
• Strong attention to detail with a focus on compliance and operational accuracy

Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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