Clinic Operations Manager II

Summary

• JOB SUMMARY/PURPOSE
  • Responsible for all aspects of the daily operation of assigned facilities including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration. Position will be classified as a level I, II, or III Manager based on scope of responsibility, to include number of service lines, communities, clinics, and FTEs.
• DEPARTMENT DESCRIPTION
  • SHS Surgical Specialists provide general, vascular, thoracic, breast and minimally invasive laparoscopic procedures.
• EXPERIENCE/EDUCATION/QUALIFICATIONS
  • Associate's degree or equivalent experience required.
  • Two (2) years business process experience required, preferably in healthcare.
  • Two (2) years leadership experience required.
  • If responsible for a leadership development project, one (1) year experience as an SHS Clinic Operations Manager I required.
• KNOWLEDGE/SKILLS/ABILITIES
  • Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
  • Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
  • Critical thinking Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
  • Communication and team building Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.
• PHYSICAL DEMANDS

  • Rarely
    (1 - 10% of the time)

    Occasionally
    (11 - 33% of the time)

    Frequently
    (34 - 66% of the time)

    Continually
    (67 100% of the time)

    CLIMB LADDER

    LIFT (Floor to Waist: 0"-36") 20-40 Lbs

    SQUAT Static (hold >30 sec)

    STAND

    WALK LEVEL SURFACE

    WALK INCLINE

    CLIMB STAIRS

    BEND FORWARD at waist

    SQUAT Repetitive

    ROTATE TRUNK Standing

    PUSH (40-60 pounds force)

    PULL (40 - 60 pounds force)

    SIT

    ROTATE TRUNK Sitting

    REACH Forward

    REACH - Upward

    FINGER DEXTERITY

    GRASP Hand/Fist

    PINCH Fingers

    MANUAL DEXTERITY Hands/wrists

    LIFT (Floor to Waist: 0"-36") 0-20 Lbs

    LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

    LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

    LIFT (Overhead: 54" and above) 0 - 20 Lbs

    CARRY 2-handed, 0 - 20 pounds

    CARRY 1-handed, 0 - 20 pound s