Senior Manager, Logistics Transformation & Change Management

Company Overview Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey. BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brother's Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru. Why Work at Brother? Brother has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer-centric, and socially responsible. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self-paced learning. Role Overview The Senior Manager, Logistics Transformation will spearhead the transformation of our Warehouse and Transportation networks. This role is not just about oversight; it's about reinventing how we move and store goods. This high-impact leader will be responsible for developing and executing a "best-in-class" roadmap that promotes standardization, leverages advanced metrics, and drives continuous performance improvement. Duties & Responsibilities Business Transformation and Change Management Provide leadership and direction on business transformation and change management initiatives, ensuring alignment with strategic objectives and effective execution Develop and implement robust change management and business transformation strategies Oversee complex projects and programs with a focus on organizational readiness, change management, and transformation Support overall portfolio governance and prioritization efforts to access organizational readiness Conduct thorough change impact analyses to assess the effects of change on various parts of the organization and develop appropriate mitigation strategies Present to senior leadership on upcoming projects in the pipeline and guide decision making related to change and transformation Develop and execute enterprise-wide communication plans to keep stakeholders informed, engaged and supportive throughout the transformation process Identify and engage key stakeholders, fostering collaboration and securing buy-in for change initiatives Drive the training vision and strategy through partnership with program team members, including train-the-trainer, design, and delivery of learning content for successful execution Lead change management team and external resources accordingly to meet organizational objectives Evaluate and monitor the effectiveness of change management and business transformation initiatives and apply process improvements for future adoption Complex Multi-Year Program Oversight Manage the intake process by meeting with project requestors, gathering requirements, gaining the necessary approvals, and creating the project plan Provide project management for multiple complex strategic projects ensuring project success criteria is defined and met while driving the expected return on investment (ROI) Assist the project sponsors in optimizing program roadmaps for related initiatives coordinating cross functional resource planning Identify potential risks early, develop risk management strategies, and implement mitigation plans to address any issues that could impact the success of the program Maintain regular communication with all stakeholders, including project sponsors, team members, and external partners, to ensure alignment, address concerns, and provide updates on progress Continuously improve the Project Portfolio Management (PPM) framework Stakeholder Engagement Identify key stakeholders across various departments and levels of the organization, understanding their needs, concerns, and influence on change initiatives Build strong, collaborative relationships with stakeholders, ensuring open lines of communication and fostering a cooperative environment for change Develop and implement strategies to gain stakeholder buy-in and support for change initiatives, addressing any resistance or concerns proactively Create and maintain a detailed stakeholder map to track engagement levels, influence, and key interests Maintain regular communication with stakeholders through meetings, presentations, and updates to keep them informed and engaged throughout the change process Establish mechanisms for collecting and incorporating stakeholder feedback to continuously improve change initiatives and ensure alignment with organizational goals Assist in the rollout and project governance of project management practices to business and support units Build relationships between the PMO and the business units you support Play a lead role across the department in facilitating lessons learned discussions and ensuring that remediation steps are added to our processes and templates Facilitate the development and delivery of training materials for end-users Reporting Implement systems and processes to track progress against Key Performance Indicators (KPIs), ensuring accurate and timely data collection and analysis Prepare and present comprehensive progress reports to senior leadership, highlighting achievements, challenges, and any adjustments needed to stay on track Develop and maintain dashboards or other visual tools to provide clear, real-time insights into the status and impact of change initiatives Create concise executive summaries for senior leaders, distilling complex information into actionable insights and recommendations Use reporting insights to drive continuous improvement, making data-driven adjustments to strategies and plans as needed Identify and report potential risks and issues to senior leadership, along with mitigation strategies to ensure successful implementation of change initiatives Experience & Qualifications Education Bachelor's Degree (or equivalent experience) Supply Chain, Engineering, or Business Master's Degree Supply Chain, Engineering, or Business Experience Minimum 8 years Experience in Change Management focused on logistics, transportation, or supply chain consulting; Experience managing & leading teams Licenses/Certifications PMP - Project Management Professional Six Sigma Green Belt Six Sigma Black Belt Association for Supply Chain Management certifications - Certified Supply Chain Professional (CSCP) or Certified in Logistics, Transportation, and Distribution (CLTD) Software/Technical Skills Warehouse Management Systems (WMS) Transportation management System (TMS) Microsoft Office Suite (Word, Excel, Power Point) Other Skills/Knowledge/Abilities Strong financial acumen with experience in return on investment (ROI) analysis, budget management, and data-driven decision-making Understands the overarching business direction; ability to set clear priorities to focus efforts where they matter most Ability to adapt to change and thrive in a fast-paced environment Demonstrated leadership and management skills Proven track record of successfully driving and implementing Business Transformation initiatives Additional Details for This Role This role will be an onsite role. You are expected to work from the stated job location 5 days a week. #LI-Onsite Base Salary The targeted base salary range for this position is $131,000.00 - $177,000.00 per year. Base salary is determined by the education, experience, knowledge, skills, and abilities of the successful candidate, as well as factors such as internal equity, cost of labor in the hiring location, and alignment with market data. Additional Compensation This position is eligible for a 20% bonus at 100% of target, with the opportunity to achieve above 100% dependent on company performance and in alignment with company bonus plans. Bonus awards are discretionary and contingent upon individual performance as well as Brother achieving its corporate objectives, in accordance with the applicable bonus plan in effect. Our Benefits We offer a comprehensive benefits package with diverse plan options to meet your family's needs, including health, vision, and dental insuranceall effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. Details are available at Our Mission, Vision & Culture Our mission is to live our at your side promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed. About Where We Work Brother's corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet - equivalent to 26 football fields - and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always at your side for our customers. Equal Opportunity Employer (EOE) Statement Brother International Corporation ("Brother") is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, disability, or any other characteristic protected by applicable local, state or federal laws. Brother is committed to providing reasonable accommodations to individuals with disabilities throughout the application or interview process. If you need an accommodation, please contact us at ... .

Qualifications:

Education

Bachelor's Degree (or equivalent experience) Supply Chain, Engineering, or Business

Master's Degree Supply Chain, Engineering, or Business

Experience

Minimum 8 years

Experience in Change Management focused on logistics, transportation, or supply chain consulting; Experience managing & leading teams

Licenses/Certifications

PMP - Project Management Professional

Six Sigma Green Belt

Six Sigma Black Belt

Association for Supply Chain Management certifications - Certified Supply Chain Professional (CSCP) or Certified in Logistics, Transportation, and Distribution (CLTD)

Software/Technical Skills Warehouse Management Systems (WMS)

Transportation management System (TMS)

Microsoft Office Suite (Word, Excel, Power Point)

Other Skills/Knowledge/Abilities

Strong financial acumen with experience in return on investment (ROI) analysis, budget management, and data-driven decision-making

Understands the overarching business direction; ability to set clear priorities to focus efforts where they matter most

Ability to adapt to change and thrive in a fast-paced environment

Demonstrated leadership and management skills

Proven track record of successfully driving and implementing Business Transformation initiatives