Clinical Operations Manager - PNS

Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives. The Clinical Operations Manager (COM) is responsible for leading a national team of Field Clinical Managers and drives clinical excellence, patient support, and sales enablement for the PNS product portfolio. This role blends clinical leadership with operations management, field service operations, and customer engagement, ensuring optimal patient outcomes while maximizing operational efficiency and customer satisfaction. The COM ensures consistent, high-quality clinical support while developing a high-performing team to enable the ability to scale the business rapidly and efficiently. Hire, coach, and develop a national team of Field Clinical Managers Implement engagement, retention, and development plans to ensure a highly motivated team, reduced turnover, and continuous employee growth Conduct regular field observations (case coverage, ride-alongs, OR/clinic support) Drive a culture of accountability, customer focus, continuous improvement, and operational discipline Collaborate with sales leadership to develop and execute account strategies, including new customer onboarding and growth initiatives. Ensure delivery of high-quality clinical support for PNS procedures, including adherence to protocols, regulatory requirements, and patient safety standards. Build systems and processes that enable efficient clinical coverage and operational consistency Ensure timely and efficient case coverage through optimized clinician deployment and capacity planning based on current and future-state business needs Oversee workload balancing, staffing models, and territory alignment to maximize utilization and minimize inefficiencies. Establish and enforce clinical competency frameworks, training programs, and certification processes Participate in customer education events, cadaver labs, and workshops Ensure adherence to regulations, policies, and code of ethics Bachelor's degree required; advanced degree preferred 7+ years of experience in medical devices, including field clinical roles 2+ years leading a field-based team in service delivery or clinical support Implantable, wearable, or programmable medical device experience preferred Experience in surgical/procedural and OR-based environments Demonstrated success in clinical operations and continuous improvement Strong coaching and performance management skills High emotional intelligence and adaptability in clinical environments Excellent communication with physicians and executive stakeholders Strong cross-functional collaboration skills This is a remote position requiring 50% or more travel Are you the top talent we are looking for? Apply now! Hit the Apply button to send us your resume and cover letter. Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply. Innovations for Active Healing that Enhance the Body's Ability to Heal Bioventus is a global leader of innovations for active healing. Through a combination of internal product development, product/business acquisition, and distribution agreements, we will bring to market products which address a growing need for clinically effective, cost efficient, minimally invasive medical treatments, that engage and enhance the body's natural healing processes. Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives. Who is Bioventus? We are the market leader in developing clinically proven and cost-effective solutions for pain treatment & joint preservation, restorative therapies and bone graft substitutes with products recognized for their safety, innovation and effectiveness. $500+ million in annual revenue 1100+ employees worldwide Helping 700,000+ people every year The Bioventus team always puts patients at the forefront, and their needs are the priority in the choices we make and actions we take.