Senior Delivery Manager (Remote from anywhere in Colorado)

Together, we innovate for a stronger Colorado

The work of employees at the Governor's Office of Information Technology (OIT) is challenging and diverse because the needs of agencies, customers and Coloradans constantly evolve. But our focus never changes: improve the lives of all Coloradans through innovation and collaboration. We're building one of the nation's leading government IT organizations by reimagining how we support agencies, building first-of-their-kind applications, and creating an inclusive, collaborative culture, together. Join us in the important work of providing equitable access to services.

Watch this video to learn more about how we're Serving People. Serving Colorado.

IMPORTANT NOTE: Please review your application to ensure completion. For the most equitable applicant experience, OITs hiring team considers only the contents of your application to review your qualifications. Please do not include any attachments (such as resume or cover letter) with your application as these items are not used by OITs hiring team.

The Colorado Governor's Office of Information Technology is in the middle of a transformation worth joining. We're building cross-functional pod teams that partner directly with agencies to design, deliver, and continuously improve services that work for Coloradans. Good government depends on technology that works. And OIT exists to make that true for every Coloradan. The State of Colorado is seeking a Senior Delivery Manager to help build the next generation of public services. We're looking for people who want to do the best work of their careers in service of the public.

The Senior Delivery Manager governs a product toward continuous outcomes, ensuring that work flows effectively and delivery keeps moving. While the Senior Product Manager decides what gets built, this position is responsible for how the team delivers. This role is responsible for maintaining delivery momentum in the face of potential ambiguity and organizational friction, moving beyond simple status reporting to active blocker removal and vendor accountability.

What you'll do:

• Establish a team tempo that is both productive and sustainable, running sprint planning, standups, reviews, and retrospectives with purpose.

• Create boards and dashboards to track workflow and progress without bureaucratic overhead.

• Actively remove blockers by navigating organizational, contractual, and technical obstacles; provide recommendations for solving issues in addition to documenting them.

• Track and communicate dependencies across teams, vendors, and agency stakeholders.

• Identify delivery risks and external dependencies early enough to act on them.

• Structure procurements for continuous delivery using Statements of Objectives (SOOs), Time & Materials with caps, and evaluation criteria focused on working software.

• Manage 3 to 5 active vendor contracts simultaneously, tracking performance and holding vendor teams accountable to outcomes rather than paperwork compliance.

• Triage inherited waterfall contracts and apply transition strategies toward continuous delivery approaches.

• Adapt cadence and approach across the service life cycle, from discovery and alpha to live service and continuous improvement.

• Regularly review, identify, and simplify processes that are no longer serving the team.

• Translate delivery status into meaningful language for OIT and agency leadership, framed around outcomes rather than activity.

• Regularly review operations to recognize when delivery capacity is exceeded and communicate clearly to the pod leader.

• Conduct meaningful contract performance reviews oriented toward outcomes, not paperwork compliance

• Evaluate expiring contracts for renewal, restructure, or transition to a different delivery approach; collaborate with the procurement team to execute the appropriate path without lapse in service..

• Manage the transition to live service as a delivery milestone, ensuring the pod maintains continuity of ownership through go-live and into ongoing improvement rather than treating launch as a handoff or project closeout.

What you bring:

• Knowledge of product and service life cycle management in regards to evolving team needs and cadence shift across discovery, alpha, beta, live, and ongoing improvement phases.

• Knowledge of agile delivery frameworks (e.g. Scrum, Kanban, SAFe) and the tooling that enables teams to work in sprint cycles

• Knowledge of State budget and legislative cycles as they affect technology delivery timelines.

• Knowledge of modern procurement practices that de-risk delivery and enable outcome-oriented contracts

• Ability to communicate effectively between technical and non-technical stakeholders without flattening complexity.

• Ability to guide teams toward the process that fits the work rather than enforcing a methodology for its own sake.

• Ability to adapt cadence and approach across the life cycle, recognizing that discovery phases look different from live service phases.

• Ability to balance planning and adaptability by producing enough structure to make work legible and manageable without locking into plans that can't respond to reality.

• Ability to surface delivery health honestly, including when things are not going well, before problems escalate.

• Ability to identify when a process is serving the team and when it has become overhead, taking action to simplify.

• Ability to resist organizational gravity toward Gantt charts and waterfall habits.

• Ability to structure and run sprint cadences, backlogs, reviews, and retrospectives.

• Ability to write and manage Statements of Objectives rather than Statements of Work, structure time-and-materials contracts with caps, and use modular procurement efficiently in a government procurement environment.

• Ability to triage and transition inherited fixed-scope contracts toward continuous delivery approaches.

• Ability to identify blockers, external dependencies, and delivery risks early enough to act on them.

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee an offer will be at the top of the posted range based on the salary analysis.

This is a skills-based job announcement. The required minimum qualifications and/or education (if substituting for the proven experience, knowledge, and skills), are as follows:

Minimum Qualifications:

• A minimum of five (5) years of experience in modern technology delivery models, which includes working in or leading cross-functional teams using iterative, user-centered methods

• A track record of working across disciplines design, engineering, policy, or operations to ship things that work for real people.

• Additional, appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.

• Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.

Substitutions:

Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.

Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.

If the minimum qualifications include a degree requirement, additional appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.

Preferred Qualifications:

• Relevant certifications such as Certified Scrum Product Owner (CSPO), Pragmatic Institute Product Management, or Professional Product Manager (PPM).

• Experience working within a digital service agency or a government-adjacent technology firm, successfully translating mission-driven policy goals into actionable product backlogs.

• Experience in modern procurement practices is highly desirable, with the ability to structure vendor requirements in a way that remains outcome-oriented and agile rather than locking the state into rigid, fixed-scope contracts.

• Background in User-Centered Design (UCD).

Conditions of Employment:

OIT employees must comply with any screening procedures in place at state entity locations where they might be required to perform work.

A pre-employment background check will be conducted as part of the selection process.

Positions supporting some agencies such as the Department of Corrections and the Department of Public Safety will also require a pre-employment drug test.

This position may require travel within the specified geographic area, and to locations across the state as needed.

If this posting indicates remote from anywhere in CO in the title, periodic reporting to the primary state work location designated for the position is required. All remote work must be performed in Colorado.

While candidates from out of state will be considered for this role, the candidate selected for the position must relocate and reside in Colorado on the first day of their new position. A reasonable timeframe for relocation will be established on an individual basis, while considering business needs, and determining a start date.

We know it's important to support each other, and that means having a healthy balance of work and personal time. Visit our benefits to learn more about some of our great offerings that allow us all to have fulfilling lives.

Visit our How to Apply webpage to learn more about our application process and what to expect after you apply.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Governor's Office of Information Technology is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator at ... or call ....

This posting may be used to fill multiple vacancies based upon business need.

The Governor's Office of Information Technology does NOT offer sponsored Visas for employment purposes.