LTL Transportation Coordinator - Lowell, AR

Start a Watco Career and Discover the Difference

Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all or the same team. One Watco.

Here's what you can expect from Watco:

Outstanding culture recognized by Forbes and Newsweek

Competitive compensation and benefits

Leadership and development programs offered through Watco University

Career advancement opportunities

Job Summary

The LTL Transportation Coordinator (TC) plays a crucial role in the overall day-to-day freight management of shipments and/or assigned shipping accounts, while delivering cost effective solutions that keep the long-term interest of the customer as our priority. It is essential for the TC to work well individually and in a team environment; effectively solicit carriers to haul shipments, establish carrier and customer relationships, and solicit customers for transportation opportunities. This position also plays a critical role in providing quality service to customers, encouraging team morale and performance, while maintaining a positive culture within the branch.

Essential Duties and Responsibilities

Broker transportation shipments and securing carrier capacity

Trace and trace customer shipments

Provide customer support to meet their needs and address issues

Conduct spot pricing, rate negotiations to meet margin requirements, and ensure maximum profitability, and handle related concerns

Manage carrier base procurement, rate negotiations, and daily execution

Meet all customer compliance requirements including but not limited to level of service, lane compliance, and communication timeframe

Book loads with Registry Monitoring Insurance Service carrier compliance

Engage in customer and carrier communication to sustain customer and carrier growth

Develop and manage a network of outside safe and reliable carriers to move freight in the most profitable manner to ensure customer satisfaction and adequate service levels

Help with financial procedures and operating metrics (detention management, research/resolving invoice discrepancies, benchmark rate achievement, automation objectives, expedite decisions and cost, etc.)

Meet or exceed Watco and customer targeted financial objectives

Meet or exceed required margin and revenue goals for the assigned branch

Qualifications

Transportation or supply chain related experience preferred

Apply knowledge of organization, communication, conflict resolution, and time management skills

Use basic computer skills - Microsoft Excel, Word, PowerPoint, 10 Key, and Data Entry

Registry Monitoring Insurance Services (RMIS) skills recommended

Transportation Management System (TMS) skills recommended

Education

High School or GED equivalent