Logistics Specialist

Work Arrangement: On-sitePosition OverviewThe Logistics Specialist is responsible for supporting transportation execution across UniGroup's agent network and brokerage operations by planning, coordinating, executing, and monitoring shipments from origin through delivery.This role may support different areas of the transportation lifecycle including load planning and capacity optimization, transportation execution and carrier sourcing, or shipment visibility and track-and-trace activities. Responsibilities may include building loads, securing capacity, dispatching shipments, monitoring shipment status, resolving service issues, and coordinating across agents, carriers, van operators, vendors, and customers to ensure efficient and reliable transportation solutions.Success in this role requires strong problem-solving skills, attention to detail, adaptability, and the ability to manage multiple moving parts to deliver reliable service and profitability in a fast-paced logistics environment.What You'll Do:

Plan and approve orders to maximize available capacity, including building multi-stop truckloads that align timing, geography, and customer needsCoordinate load tendering, shipment execution, and day-to-day operational communication to support timely and accurate deliveryTrack shipments from origin to destination, proactively identifying issues and driving solutions to maintain service levelsCommunicate regularly with agents, van operators, carriers, vendors, and customers via phone and email to coordinate logistics and resolve challengesSource, secure, and assign transportation capacity across carrier networks and brokerage partners to support service and profitability objectivesCoordinate transportation execution activities including dispatching, carrier assignment, load coverage, order updates, shipment scheduling, and service executionMonitor shipment activity after dispatch, including pickup confirmations, shipment visibility, status tracking, and exception managementProactively identify service disruptions, delays, capacity constraints, and operational issues and partner cross-functionally to drive resolutionMonitor shipment-level, carrier, and agent performance to support profitability and equipment utilizationNegotiate pricing and payment terms with carriers and members to support margin and service objectivesSupport transportation activities across truckload (TL), partial truckload (PTL), less-than-truckload (LTL), and specialized freight movements, including commercial freight and specialty shipmentsRespond to quote requests, support re-quotes and pricing updates, and assist with service execution activities for customers and partnersUtilize transportation systems, carrier portals, load boards, and operational tools to support transportation planning and execution activitiesEnsure compliance with company policies, departmental procedures, and transportation regulations, including FMCSA and DOT requirementsManage documentation processes including reporting, service paperwork, operational tracking, and related logistics documentationPartner with cross-functional teams to resolve complex issues using sound judgment and decision-makingIdentify opportunities to improve workflows, processes, communication, and service outcomesHandle escalations and support team priorities as needed

What We're Looking For:Required

Bachelor's degree in a related field or equivalent experience2-3 years of experience in transportation, logistics, brokerage operations, or a related fieldStrong problem-solving skills with the ability to "put the pieces together" in complex operational scenariosAbility to manage multiple priorities in a fast-paced, high-volume environmentStrong communication skills and willingness to build relationships across internal and external partnersHigh attention to detail, organization, and sense of urgency

Nice to Have

Experience with load planning, dispatching, brokerage operations, carrier management, track-and-trace, or transportation execution activitiesExperience supporting TL, PTL, LTL, or specialized freight operationsFamiliarity with carrier sourcing, shipment visibility processes, load boards, carrier portals, or transportation management systems (TMS)Exposure to transportation regulations and operational compliance requirements

Benefits & Work Environment

Comprehensive health, dental, and vision insurance401(k) retirement plan with company matchGenerous paid time off, holidays, and personal leaveLife insurance, disability coverage, and employee assistance programsProfessional development and growth opportunitiesCollaborative, team-oriented culture within a respected leader in the moving and logistics industry

This role follows a standard Monday through Friday schedule (8:00 a.m. - 5:00 p.m.) with an established escalation path for after-hours support. The position is primarily onsite, with occasional flexibility for remote work based on business needs.Work AuthorizationCandidates must be legally authorized to work in the United States on a permanent basis. UniGroup is unable to provide visa sponsorship or employment authorization support now or in the future.