Dispatcher

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: Transportation All Locations: 151 Orleans Street Position Summary: The Dispatcher/Supervisor is directly responsible for the effective and efficient dispatch communications during his/her shift. This includes adhering to the policies and procedures of the Transportation Department and consistently providing top quality services to its participants. Essential Duties and Responsibilities: Will be trained in full orientation of NeighborHealth, PACE and the Transportation Department to equip the Dispatcher with the knowledge and skills required performing the job in accordance with the company standards. Provide effective and efficient response and transport to all participants, PACE centers and requests. Dispatch vehicles to meet the transport needs of the PACE participants i.e., answer phones, schedule and verify trip information, assign vehicles and drivers, dispatch, etc. Will enter and maintain customer information in computer system including names, addresses and other participant's information. Assign all breaks and lunch times to all drivers to ensure maximum coverage. Qualifications and Requirements HS Diploma/GED required. Current driver's license. Must have at least one year experience in this field and preferably one year experience as a dispatcher. Must have a working knowledge of the complete service area. Must have computer skills and use systems such as Microsoft Office and dispatching software. Good communication skills. Ability to work independently. Ability to make common sense decisions. Ability to complete CPR and First Aide Certifications. EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ... or call ... to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or apps. Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment. There's a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment for both our employees and our patients that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work. We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team! Medical & Dental Coverage Life and Disability Insurance Privileges at Boston Medical Center for Providers 401(K) Retirement Plan Educational Assistance Flexible Spending & Transportation Accounts Paid Holidays, Vacations, Sick and Personal Time A Generous Staff Development Benefit Excellent Malpractice Coverage A Designated Medical Staff Office for Physician Support Free Parking And Much More