Receiver

NORTHAMPTON

Receiver

The Receiver is responsible for receiving all products delivered to the store and ensuring they are delivered to their respective departments promptly. This includes checking trucks and products for proper temperature and intact packaging, maintaining required logs, and processing product returns. They maintain our receiving area, keeping it organized, safe, and clean. They ensure accountability for receiving paperwork and security of inventory, and enter information about the product received into our Point of Sale and accounting systems.

Responsibilities

Maintain all receiving areas to ensure safe and efficient deliveries and pick-ups, including daily sweeping, seasonal snow removal, and daily waste removal.
Check deliveries to verify piece count and check for obvious damage. Keep records of discrepancies and communicate them to the appropriate manager.
Check and record temperatures of all TCS foods, refusing deliveries, and document and communicate the reason for refusal to both vendors and department managers.
Unload trucks, direct and assist other staff with unloading as needed.
Sign for deliveries with appropriate adjustments noted on the invoice.
Ensure that products are picked up by or delivered to the appropriate department, and that any TCS foods are returned to refrigeration within 30 minutes of delivery completion.
Process invoices directly in the Point of Sale system and/or deliver invoices with the product to the appropriate department.
Process product returns, ensuring returned items get back to the appropriate suppliers promptly.
Prepare product returns for donation and partner with community organizations to ensure a smooth and efficient pick-up of donated products.
Call suppliers for credit on designated orders.
Coordinate with Operations to ensure timely pick-up of waste containers.
Maintain returnable bottle, pallet, and container storage areas and ensure they are picked up regularly to avoid excess space demands.
Maintain receiving area storage, including keeping backstock stored in designated areas, as well as carts, boats, containers, stools, and tools.
Material handling of store trash, beverage returnables, box baler/compactor, recycling, and compost.
Provide routine maintenance on equipment, and communicate with Operations to arrange repairs promptly.
When time allows, assist in stocking products on the sales floor and assist customers.
Maintain the security of our back door access, including theft prevention.
Bring any questions or concerns about systems or processes, or possible theft or damage of products or equipment, to the manager promptly.

Qualifications

ESSENTIAL

Friendly, motivated, self-driven, and willing to go the extra mile and make a memorable experience for both internal and external Co-op customers.
Comfort and experience entering data into computer programs, excellent attention to detail, and ability to follow written and verbal instructions.
Ability to perform simple arithmetic.
Ability to prioritize multiple tasks simultaneously while working within a deadline.
Sense of urgency.
Experience and comfort with moving heavy objects using both a manual jack and a powered industrial truck safely.
Demonstrated ability to work with customers and co-workers from various cultural backgrounds.
Ability to listen well, give clear instructions, and present a clear speaking voice on the telephone and in person.
The ability to work productively and independently.
Regular, predictable attendance.

For more details and full job description please see website.