Dispatcher

Work Schedule Comments: Typically, Monday-Friday 8am-5pm / Weekends as Needed

Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

Essential Functions:

Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching

Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs

Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure

Apply any additional charges including and notify customer service of changes

Track/Maintain yard report, MDR, CNI, and Divisional Pool

Actively participate in driver recruiting and retention

Request rail billing

Processes ATP s and Non-Productive pay. Review preliminary payroll

Oversee drivers HOS and ELD updating

Manage roadside repair

Oversee and manage Rail/Port pins - reservations - LFD

Operating with a sense of urgency while handling challenging environments

Other duties as assigned

Knowledge/Skills Required:

Minimum one year of trucking industry/dispatch experience

Data entry skills; Good communication and organizational skills

Intermodal experience preferred

DOT Regulations; Hazardous Materials

Computer literate

Ability to multi-task