Operations Manager LHE

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, every step. Bringing innovive products, the best people, and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada, we are Americas largest direct-to-consumer full-service provider of branded home services and products. Our products, including the pented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review plforms.

We are powered by extraordinary people. Our innovive products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installion offices and comprehensive field support offices in New York and Hudson, Ohio. Were proud to say weve been consistently named one of the fastest-growing prive companies by Inc. 5000 and recognized as a top employer nionally. The benefits of working Leaf Home are wide-ranging and include:

Industry-best compension packages | Fully paid health, dental, and vision insurance | 401k with company mch | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Womens Committee.

Position Summary:

Manage and grow assigned sales territory through effective leadership of independent contractor Sales Representives. Work closely with the Installion team to ensure accure sales orders, timely product installion, and customer sisfaction. Accountable for achieving defined sales metrics in assigned territory

Essential Duties and Responsibilities:

• Effectively manage sales representive team within assigned territory

• Maximize productivity and sales effectiveness through continual team training and proactive performance management

• Ensure sales representives meet or exceed established sales KPIs

• Provide customer and sales support by responding to customer inquiries and requests

• Work closely with Installion department to ensure accure sales orders and timely installion

• Routinely review sales performance reports to identify areas of improvement and opportunity for assigned team and territory

• Foster effective team communicion through individual and team meetings

• Recruit, onboard, train and retain direct sales representives

• Perform ride-along with sales representives to provide coaching and feedback on sales performance

• Complete in-home sales consultions with potential customers as needed

• Performs other duties as assigned by supervisor.

Experience and Minimum Qualificions:

• High School Diploma or equivalent.

• Prior experience in a direct sales role or equivalent

• Ability to follow defined sales process performing in-home sales consultions

• Ability to travel in local market including evenings and weekends

• Ability to juggle various work activities and shift their tention from one task to another to meet the demands of different stakeholders without dropping the ball.

• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a roll up your sleeves and today not tomorrow mentality.

• Apply active listening skills through the ability to comprehend informion presented and respond thoughtfully.

• Detail-oriented and can focus on the task hand, no mter how minute, by finding the most efficient and effective phway to completion.

• Excellent verbal and written communicion skills are required for communicing with internal and external parties in a manner th is both articule and professional.

• Ability to logically connect ideas, scrutinize and evalue arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.

• Ability to provide timely and emphetic help through in-person, phone, email, and social media avenues th keeps the co-worker or customers needs the forefront of every interaction.

• Ability to communice effectively, to recognize, understand, and manage ones own emotions as well as others, and foster positive working relionships across all levels of the organizion.

• Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for ones own actions, performance, and decisions.

• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).

• Must be legally authorized to work in country of employment without sponsorship for employment visa stus (e.g., H1B stus).

Preferred Knowledge, Skills, Abilities or Certificions:

• Prior sales experience in the home improvement industry

• Prior leadership and management experience

Wh do we offer?

• Industry-leading compension package

• Fully paid Medical, Dental, and Vision benefits after 30 days

• 401k Savings Plan

• Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs

• Childcare benefits to support families

• Endless opportunity for growth and advancement. Just ask our current employees!

Other perks you need to know about:

• Employee assistance program get 24/7 support in areas including legal, financial planning, and counseling.

• Employee discount marketplace enjoy discounts on thousands of products, from cars to local tractions.

• Gym membership compension your insurance will help cover the cost of your gym membership!

• Groups like Vet Connect & the Womens Committee to help you get involved and to provide resources for your success

Diversity and Inclusion Stement

Leaf Home Solutions is committed to creing a diverse environment and is proud to be an equal opportunity employer. We strive to cree an environment th embraces differences and fosters inclusion.

Equal Opportunity Stement

Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, nional origin, gender identity or expression, sexual oriention, marital stus, religion, age, results of genetic testing, veteran stus, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommoded in full compliance with the law).