Sample Logistics Technician

Job Title: Sample Logistics Technician

Reports to (title): Sample Support Supervisor / Customer Service Supervisor

Department: Sample Logistics / Customer Servic e

Duration: Fixed-Term/Contract until the end of November

Basic Purpose:

Sample receipt, preparation of supplies and shipping related duties for all clients in support of the Sample Logistics Team.

This position also includes administrative functions

Key Accountability/Responsibilities:

Greet all clients in a friendly, positive manner

Receive all external client samples

Unpack samples and organize them according to analytical requirements

Ensure client samples are entered into LIMS and approved in a timely manner according to sample holding time, test code, due date, and / or received date

Ensure all required samples are redirected as required

Prepare bottle orders requests and coordinate delivery of bottle orders

Provide support to the Sample Log In team

Ensure accuracy of results and data entry

Recognize routine and non-routine problems and escalate to the Supervisor

Ensure supply inventories are maintained

Proactively ensure overall satisfaction of regional client base including communication to project management and supervisor as appropriate

Monitor/Calibrate the temperatures of fridges, thermometers and temperature guns

Adhere to Bureau Veritas quality systems QA/QC, SOPs and external accreditation requirements.

Adhere to Bureau Veritas safety policies.

All other responsibilities as assigned

Skills and Knowledge:

High School Diploma

Experience in a laboratory environment is considered an asset.

Ability to lift up to 40 lbs

Excellent attention to detail

Strong communication skills (both written and verbal).

Strong computer skills (Microsoft Word, Excel, Outlook etc.)

Ability to work independently as well as engage others when required in escalation of concerns to meet the client needs or to best

manage client disappointments

Energetic and keen with a positive attitude who thrives in a fast-paced environment where multi-tasking, prioritizing and adapting to

changes are required

Working Conditions:

High level of work production in fast-paced lab environment

Flexible working hours, overtime and shift work

Changing priorities and balancing workload to meet tight deadlines

Some lifting and carrying (up to 40 lbs) and may involve long periods of standing

Hazardous materials are handled using established safety procedures and appropriate equipment