Operations Manager, Emergency Response

The Operations Manager oversees the business for the assigned division. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel management within the division. Additionally, this position is responsible for managing the revenue and cost elements for the division, requiring involvement with the sales and marketing initiatives, as well as the day to day operations. The Operations Manager is relied upon for the effective planning, delegating, coordinating, staffing, organizing and decision making to attain profitable results for the division.

Key Accountabilities:
Ensure fair treatment of all personnel
Establish and maintain high appearance standards throughout all operations
Practice progressive discipline with all employee performance issues
Ensure proper completion of paperwork for drivers including truck driver logs and vehicle inspections
Conduct an annual review on each employee's job performance evaluation and approve any changes to an employee's compensation
Adhere to all wage and hour guidelines
Establish priorities to meet customer service commitments
Establish and review productivity standards at each phase of the operation
Protect and preserve all assets
Ensure all drivers are DOT compliant
Be familiar with and ensure compliance with all DOT regulations
Assist in the completion of scheduled route inspections
Participate in r evenue retention & growth objectives, productivity standards
Review c ost of operations , p ersonnel need s
Ensure Branch profit margins are met

Promote an effective safety program
Investigate accidents and prepare necessary paperwork
Prepare the daily schedule
Conform in all respects with applicable federal, state and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors
Perform other duties and responsibilities as required or requested by management

Knowledge, Skills and Key Competencies:

3+ years of Managerial experience
Pass DOT physical, drug screen and motor vehicle registration license check
Proven leadership and communication skills
Work in outdoor environment 20% of the time
Work in motor vehicle traffic conditions occasionally
Some travel required

#GFLTALENT

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.