Air/Ocean Import Coordinator

Job Title: Air Import Coordinator (CargoWise Experienced)

Position Summary:
We are seeking a detail-oriented Air Import Coordinator with hands-on experience using CargoWise to manage and oversee international air import shipments. This role is responsible for ensuring timely, accurate, and compliant handling of freight from origin to final delivery, while maintaining strong communication with clients, carriers, and internal teams.

Key Responsibilities:
Coordinate and manage end-to-end air import shipments, including tracking, documentation, and delivery arrangements
Process and manage shipments within CargoWise, ensuring accurate data entry and milestone updates
Communicate with overseas agents, airlines, customs brokers, trucking companies, and customers
Prepare and review import documentation such as air waybills, commercial invoices, packing lists, and arrival notices
Monitor shipment status and proactively resolve delays or issues
Coordinate customs clearance and ensure compliance with all applicable regulations
Arrange final delivery and confirm proof of delivery
Handle customer inquiries, provide shipment updates, and maintain high service levels
Ensure accurate billing, cost entry, and file closure in CargoWise
Maintain organized digital shipment files and documentation

Qualifications:
2+ years of experience in air import freight forwarding or logistics
Proficiency in CargoWise (required)
Strong understanding of air freight processes and import regulations
Excellent communication and customer service skills
High attention to detail and strong organizational abilities
Ability to multitask and work in a fast-paced environment
Familiarity with customs clearance procedures is a plus

Preferred Skills:
Experience working with international agents and carriers
Knowledge of Incoterms and international shipping documentation
Problem-solving mindset with the ability to manage urgent shipments

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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