Transportation Account Manager

Account Manager Supply Chain & Logistics

Location: Memphis, TN

Our client is seeking a driven and customer-focused Account Manager to join their Memphis team. In this role, you wont just manage accountsyoull become a trusted strategic partner , helping customers optimize their supply chain and logistics operations while delivering measurable value.

This is an exciting opportunity to work with companies around the world, building long-term relationships and acting as a consultative advisor. Youll manage a portfolio of existing clients, identify growth opportunities, and collaborate internally to deliver innovative, efficient, and profitable logistics solutions.

What Youll Do

As an Account Manager, youll serve as the primary point of contact for your customersaligned closely with their goals, challenges, and long-term success.

• Build and strengthen relationships with key stakeholders at multiple levels within customer organizations
• Act as a trusted advisor by identifying opportunities to expand services and further penetrate existing accounts
• Design and recommend logistics and supply chain solutions to solve customer challenges
• Oversee the successful execution of day-to-day account commitments, ensuring high service levels
• Partner with internal account leadership to develop pricing strategies that balance value and profitability
• Proactively identify issues, consult with customers on potential solutions, and lead implementation efforts
• Manage customer expectations through clearly defined metrics, KPIs, and performance tracking
• Prepare and participate in business reviews, contributing to or leading customer-facing meetings

What Success Looks Like

• Customers view you as a strategic partnernot just a service provider
• Accounts grow through expanded services, increased efficiency, and stronger relationships
• Issues are addressed proactively, with solutions implemented quickly and effectively
• Data, metrics, and insights are used to demonstrate value and drive continuous improvement

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individuals skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the companys 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.