Job DetailsJob Location: DFS Illinois - Decatur, IL 62526Position Type: Full TimeEducation Level: ILSalary Range: $70,000.00 - $80,000.00 Salary/yearTravel Percentage: HybridAre you someone who thrives in fast-paced environments, loves turning chaos into clarity, and enjoys leading teams to win every single day?
As an Operations Manager, you’ll play a critical role in keeping our daily operations running efficiently while supporting our drivers, office teams, and customers. You’ll partner closely with the General Manager and leadership team to ensure service excellence, compliance, and a great employee experience.
Schedule: Monday – Saturday (4:30AM Start time)
Role requires obtaining a DOT Medical Card
DFS: Direct from Store (OMs drive to support teams and development)
What You’ll Be Responsible For
Day-to-Day Operations
Keep a pulse on on-road operations, monitoring routes, exceptions, and service performance throughout the day
Support driver teams and customer service by troubleshooting issues, managing calls, and resolving delivery exceptions
Ensure manifests, routing, dispatch, and check-ins are accurate, compliant, and on time
Partner with the Router to optimize routes while staying within DOT regulations
Review exceptions (reschedules, refunds, cancellations) and ensure everything is staged, labeled, and ready
People Leadership
Train, onboard, and support drivers and technicians so everyone understands the “why” behind the process
Manage driver schedules based on forecasts and hours budgets
Conduct performance reviews, provide feedback, and collaborate with HR on engagement and accountability
Help build a culture where employees feel supported, informed, and set up for success
Process & Compliance
Review payroll for accuracy and resolve discrepancies
Ensure full compliance with check-in procedures, MARS cases, claims, and documentation
Investigate freight and Sedgwick claims and drive timely resolution
Maintain a clean, organized flow of paperwork, rosters, and daily recap reporting
Inventory & Facility Support
Order office supplies, uniforms, and parts as needed
Oversee inbound/outbound staging from Home Depot locations for seamless dispatch
Who You’ll Collaborate With
General Manager & Leadership Team – strategic planning and execution
Router – daily dispatch and service optimization
Recruiting & HR – staffing, engagement, development
Safety, Training & OpEx Teams – continuous improvement and onboarding
What We’re Looking For
Strong operational leadership experience
Proven ability to multitask, prioritize, and problem-solve
Comfortable using data and metrics to drive decisions
A people-first mindset with a passion for teamwork and accountability
Why Join Us?
Because what you do matters. Every route you optimize, every team member you support, and every customer experience you have plays a role in our success. If you’re ready to lead, influence, and make an impact—we’d love to have you on our team.
Temco Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Qualifications
As an Operations Manager, you’ll play a critical role in keeping our daily operations running efficiently while supporting our drivers, office teams, and customers. You’ll partner closely with the General Manager and leadership team to ensure service excellence, compliance, and a great employee experience.
Schedule: Monday – Saturday (4:30AM Start time)
Role requires obtaining a DOT Medical Card
DFS: Direct from Store (OMs drive to support teams and development)
What You’ll Be Responsible For
Day-to-Day Operations
Keep a pulse on on-road operations, monitoring routes, exceptions, and service performance throughout the day
Support driver teams and customer service by troubleshooting issues, managing calls, and resolving delivery exceptions
Ensure manifests, routing, dispatch, and check-ins are accurate, compliant, and on time
Partner with the Router to optimize routes while staying within DOT regulations
Review exceptions (reschedules, refunds, cancellations) and ensure everything is staged, labeled, and ready
People Leadership
Train, onboard, and support drivers and technicians so everyone understands the “why” behind the process
Manage driver schedules based on forecasts and hours budgets
Conduct performance reviews, provide feedback, and collaborate with HR on engagement and accountability
Help build a culture where employees feel supported, informed, and set up for success
Process & Compliance
Review payroll for accuracy and resolve discrepancies
Ensure full compliance with check-in procedures, MARS cases, claims, and documentation
Investigate freight and Sedgwick claims and drive timely resolution
Maintain a clean, organized flow of paperwork, rosters, and daily recap reporting
Inventory & Facility Support
Order office supplies, uniforms, and parts as needed
Oversee inbound/outbound staging from Home Depot locations for seamless dispatch
Who You’ll Collaborate With
General Manager & Leadership Team – strategic planning and execution
Router – daily dispatch and service optimization
Recruiting & HR – staffing, engagement, development
Safety, Training & OpEx Teams – continuous improvement and onboarding
What We’re Looking For
Strong operational leadership experience
Proven ability to multitask, prioritize, and problem-solve
Comfortable using data and metrics to drive decisions
A people-first mindset with a passion for teamwork and accountability
Why Join Us?
Because what you do matters. Every route you optimize, every team member you support, and every customer experience you have plays a role in our success. If you’re ready to lead, influence, and make an impact—we’d love to have you on our team.
Temco Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Qualifications
Job ID: 518758277
Originally Posted on: 4/25/2026
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