Overnight Operations Manager

Sign-On Bonus up to $1000.00* At Turf Valley Resort, we pride ourselves on providing a relaxing, peaceful atmosphere to ensure deep relaxation, as well as a peaceful retreat. Our resort offers breathtakingly scenic views of gently waning sunsets, which overlook the pinnacle of our property, as well as our newly renovated and carefully maintained golf courses. Located in Central Maryland, we are a short drive from Baltimore and Washington, DC.Turf Valley offers an inclusive and diversified work environment that emphasizes teamwork and career growth. We pride ourselves on being a family owned and operated business, and we truly see our employees as an extension of the family. Come join the family and see why 32% of our managers started as hourly employees and 56 % of our employees have been here for 10+ years. Work above par, drive your own cart through life & play the whole 18 holes with us here at Turf Valley Resort. We're looking for an Overnight Operations Manager (OOM) to assist guests with their overnight requests and balance accounts from the day shift. OOM's responsibilities include checking in guests, handling their requests and taking reservations. The OOM also reconciles all accounts, processes invoices and prepares paychecks. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. Responsibilities Check in guests, answer phones and take reservationsRespond to guest complaints, requests and emergenciesProcess invoices, post checks to vendors and distribute employee checksReconcile accountsBalance the cash drawer and log receiptsInvestigate and resolve out-of-balance accountsKeep accurate financial records and ledgersHelp prepare for forecasts and audits Requirements Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industryExperience with accounting and facilities management softwareExcellent math skillsAn eye for detailGood problem-solving skillsStrong customer service skillsThe ability to multitaskStrong written and verbal communication skillsAvailability to work various schedules if needed Physical Demands:Ability to lift up to 50 lbsMust be able to stand for 8 hours