Operations Supervisor (Weekday Nights)

Role Specific Information Job Description *Shift - Monday-Thursday, overnights About the Role As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network. What You'll Do Manage the workflow of several departments in conjunction with individual department supervisors Develop and maintain accuracy standards to ensure unit inventory integrity Align with business partners to resolve issues and ensure efficient service Ensure dynamic staffing to meet company goals Effectively manage staff to meet productivity and cost goals Evaluate and track level of service and accuracy standards Leads direct reports to achieve unit goals by Kohl's policies and practices Increase associate engagement by developing and communicating a clear vision Maintain open communication, set clear objectives and remove barriers Develop an effective staff through coaching and performance feedback Must Haves Strong people management skills with the ability to coach, motivate, and hold teams accountable Demonstrated leadership capabilities, including leading by example and supporting team development Ability to effectively manage performance, expectations, and day-to-day priorities Ability to analyze data, identify trends, and drive operational improvements High attention to detail with a strong focus on accuracy, controls, and compliance Effective communication skills, both written and verbal Ability to work cross-functionally and build productive working relationships Comfortable operating in a fast-paced, high-volume environment Nice to Haves Experience in retail, eCommerce, or omnichannel operations Experience building and supporting team Experience Requirements Direct experience includes hands-on responsibility for operational execution Relevant experience may include roles in operations, retail leadership, logistics, or analytical positions where accountability, performance management, and operational metrics were key responsibilities Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the What You'll Do Section. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Ability to learn and comply with all company policies, procedures, standards and guidelines. Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel Ability to work as part of a team and interact effectively and appropriately with others. Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes Ability to satisfactorily complete company training programs Ability to use a personal computer for tasks such as communicating, preparing reports, etc. Ability to plan, prioritize and monitor activities across business units. Ability to complete or oversee the completion of assigned projects in a timely manner. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Working Conditions Exposure to noise and moderate but varying temperatures Kohl's uses Biometric equipment for various business purposes, which may include timekeeping, access, secure entry/exit, temperature/wellness screenings, or other business operations Our purpose at Kohl's is to take care of families' realest moments. Kohl's has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl's family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl's is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.