Shipping and Warehouse Manager

Shipping & Logistics Manager

i.M. Branded is one of the nation s leading providers of facility imaging programs. We are a full-service manufacture of fixtures, furniture and graphic products specializing in the retail automotive segment with OEMs and the dealer network.

The Shipping & Logistics Manager is responsible for owning outbound logistics execution for iMBranded, including transportation strategy, carrier performance, and third-party warehouse coordination. This role ensures that finished goods move accurately, safely, and on schedule from production, inventory, and outsourced vendors to customers and installation sites.

This is a leadership and control role, not a hands-on dock position. Dedicated team members handle day-to-day dock execution and transportation coordination. The Shipping & Logistics Manager provides structure, release authority, escalation management, and performance oversight to ensure shipping operations run predictably and in alignment with company standards.

Success in this role is measured by on-time performance, shipment accuracy, cost control, and the absence of last-minute surprises.

ESSENTIAL FUNCTIONS (include but are not limited to)

Outbound Logistics Ownership

Own the end-to-end outbound shipping process from Ready to Ship through carrier pickup and delivery confirmation

Establish and enforce shipment readiness standards, release gates, and documentation requirements

Ensure all outbound shipments are properly packaged, labeled, and authorized prior to release

Transportation Strategy & Carrier Management

Own carrier strategy across LTL, FTL, partial, dedicated, and expedited freight

Establish routing logic and escalation criteria for non-standard shipments

Manage carrier relationships, performance reviews, and issue resolution related to delays, damages, and service failures

Analyze freight spend, accessorials, and trends; identify cost-saving opportunities without increasing risk

Third-Party Warehouse (3PL) Oversight

Act as the primary operational owner of the 3PL relationship

Enforce service level agreements, release authorization rules, and KPI expectations

Ensure accurate ASNs, BOLs, photo documentation, and shipment confirmations

Lead operational reviews, corrective actions, and escalation when performance deviates from expectations

Team Leadership & Coordination

Provide direction and prioritization with the Shipping & Transportation Coordinator (transport execution)

Partner with dock leadership responsible for daily staging, loading, and floor execution

Set clear expectations, workflows, and escalation paths across the shipping team

Ensure coverage planning aligns with shipment volume and project demand

Cross-Functional Alignment

Partner closely with Inventory, Purchasing, Project Management, and Outsourced Production teams

Validate shipment readiness based on production completion, quality clearance, and documentation accuracy

Communicate risks early when upstream delays or data issues threaten delivery commitments

Serve as the shipping escalation point for internal stakeholders and leadership

Process, Controls & Compliance

Enforce standardized shipping processes, documentation requirements, and release authority controls

Ensure compliance with safety standards, carrier requirements, and regulatory obligations

Drive continuous improvement initiatives focused on predictability, accuracy, and risk reduction

Support audits and reviews related to shipping, warehousing, and logistics controls

Reporting & Performance Management

Track and report key shipping and logistics KPIs, including: On-time shipment performance

Pick and release accuracy

Freight cost trends

Carrier and 3PL performance

Prepare regular updates for Supply Chain leadership with clear insights and recommended actions

Use data to identify root causes, not just symptoms

REQUIRED SKILLS/COMPETENCIES (include but are not limited to)

5+ years of experience in shipping, logistics, or transportation within a manufacturing or project-based environment

Proven experience managing carriers and freight strategies beyond small parcel shipping

Experience working with ERP systems and shipping documentation workflows

Strong understanding of freight modes, packaging requirements, and damage prevention

Demonstrated ability to enforce process and push back when conditions are not met

Excellent communication and escalation judgment

PREFERRED SKILLS/COMPETENCIES (include but are not limited to)

Experience managing or coordinating with third-party warehouses or contract logistics providers

Background in shipping large-format, high-value, or custom-manufactured goods

Experience supporting installation-based or project-driven delivery environments

Exposure to KPI-driven operations and SLA enforcement

Bachelor s degree in Supply Chain, Logistics, Operations, or equivalent experience