3rd Shift Operations Coordinator

Title : 3rd Shift Operations Coordinator
Location : Eden Prairie, MN (Hybrid)
Job Type : Contract-to-Hire
Compensation : $21.50/hr
Industry: Transportation & Logistics
Schedule for first three weeks: Monday through Friday 3:30pm-12am
Schedule after first three weeks: Weeks one and two- Sun, Mon, Tues, Fri, and Sat 11:30pm-8am | Week three- Sun, Mon, Thur, Fri, Sat 11:30pm-8am
This position requires in-office attendance during the training period. After training is completed, the role will transition to in-office attendance once per month.
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About the Role
Our firm is partnering with a leading global provider in the transportation and logistics industry to hire a 3rd Shift Operations Coordinator. This role plays a critical part in supporting overnight logistics operations by ensuring freight moves efficiently, accurately, and on schedule. The ideal candidate thrives in a fast-paced environment, values attention to detail, and is committed to delivering excellent customer and carrier support.
This is an excellent opportunity for individuals interested in supply chain operations, logistics coordination, and customer-focused service within a dynamic, metrics-driven environment. Job Description
The 3rd Shift Operations Coordinator is responsible for executing essential operational tasks that support freight movement while maintaining high standards of quality and efficiency. This role follows established company policies and standard operating procedures (SOPs).
Key responsibilities include, but are not limited to:

• Provide shipment status updates and operational support to customers and carriers
• Create and manage transportation orders and activate shipments in internal systems
• Build, assign, and schedule loads, including appointment coordination
• Track and trace shipments, entering events and updates accurately and timely
• Monitor task boards and assigned email queues to respond to operational requests
• Document events according to SOPs and escalate issues when appropriate
• Validate load data to ensure accuracy and compliance with internal and customer standards
• Follow through on customer and carrier requests to ensure timely resolution and satisfaction
• Perform additional duties as assigned based on team or regional needs

This role operates during overnight hours and may include evenings or weekends depending on operational requirements.
Qualifications
Required Qualifications

• High school diploma or GED
• Prior customer service experience
• Ability to work third shift hours, including evenings and/or weekends as required
• Strong attention to detail and ability to follow defined procedures

Preferred Qualifications

• Bachelors degree from an accredited college or university
• Basic proficiency with Microsoft Office applications (Outlook, Excel, Word)
• Previous experience in a call center, logistics, or operations-focused environment
• Demonstrated communication, time management, and prioritization skills
• Experience working in roles requiring accuracy, documentation, and data entry
• Commitment to fostering a diverse and inclusive workplace

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your familys needs. For details, please review the DAHL Benefits Summary: How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once weve reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!