Outbound Dispatch Coordinator

Location: Mount Pleasant, Pennsylvania, United States of America Job ID: R0121085 Date Posted: 2026-02-25 Company Name: HITACHI ENERGY USA INC Profession (Job Category): Customer Service & Contact Center Operations Job Schedule: Full time Remote: No Job Description: Outbound Dispatch Coordinator (Mt. Pleasant, PA onsite) The Opportunity In this role, you will manage outbound shipment planning and logistics execution that directly supports the timely movement of equipment and materials used across the power grid and broader energy infrastructure. You will coordinate weekly shipping strategies, guide costeffective transportation choices, and ensure accurate tracking for ontime deliverycritical elements that keep gridrelated projects moving safely and efficiently. Your work will involve detailed shipment planning, close collaboration with Business Units and Transportation Specialists, and ongoing improvement of logistics processes to maintain reliable, highquality service. By aligning transportation planning with operational needs, you will help ensure that essential equipment reaches customers when they need it, supporting project schedules, system performance, and the continuous modernization of energy networks. This position offers the opportunity to refine your logistics skills, work with experienced teams, and contribute to streamlined, customerfocused operations within a global power and energy technology environment. How You'll Make an Impact Manage weekly shipment planning in alignment with Business Unit requirements. Gather shipment information and evaluate forecasting to support accurate delivery plans. Identify shipment consolidation opportunities that optimize cost and service. Perform delivery prechecks and provide clear, complete instructions to the Outbound Transportation Specialist. Review and monitor transportation costs and evaluate thresholdbased approvals. Maintain accurate and timely shipment tracking and validate OnTime Delivery performance. Coordinate with TTL teams and Operating Units to resolve transportation escalations and support corrective actions. Contribute to continuous improvement initiatives that enhance logistics execution and service quality. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your Background Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States. Bachelor's degree in Logistics, Supply Chain Management, Foreign Trade, or a related discipline. Minimum 5 years of transportation experience, including domestic inbound and/or outbound movements. Proven experience collaborating with logistics suppliers such as carriers, freight forwarders, and ocean/air providers. Proven experience working with overdimensional loads. Solid problemsolving abilities and comfort working independently with a high sense of urgency. Preferred: bilingual English/Spanish skills. Preferred: experience with advanced TMS platforms and knowledge of local transport markets, including equipment, port/airport operations, and relevant regulations. More About Us In this role, you will work alongside experienced logistics and operations professionals while supporting shipments that contribute to the delivery of essential energy technologies. Opportunities to work on innovative technologies that shape the future of energy A collaborative environment with experienced professionals across the power industry Access to learning platforms and career development programs Attractive health and retirement benefits Paid leave and flexible work arrangements Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Hitachi brings together the world's greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.