Warehouse Lead - Order Fulfillment & Hardware Operations

Who we are:

We are IntelliShift, a rapidly growing B2B SaaS company with more than 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to one simple, powerful platform. IntelliShift provides these customers with a level of insight they've never had before to improve safety, establish next generation operational efficiency, and make intelligent decisions.

About the role:

The Warehouse Lead is a hands-on role responsible for day-to-day warehouse operations in a small team environment. This position works alongside other warehouse staff to pick, pack, ship, receive, and organize inventory while providing basic leadership and coordination for daily tasks. The focus is on accuracy, reliability, and keeping warehouse operations running smoothly.

This position requires an in-person presence, Monday through Friday, 8 am to 6 pm, at our HQ in Commack, NY.

Core Responsibilities:

Order Fulfillment (Primary Responsibility)

• Configure devices, pick, pack, and ship customer and internal orders accurately and on time
• Prepare shipping labels and ensure packages are properly packed and documented
• Verify orders before shipment to minimize errors and returns

Inventory & Organization

• Maintain basic inventory accuracy for a small number of products
• Receive incoming shipments and ensure items are stored in the correct locations
• Perform simple inventory checks as needed (counts, low-stock awareness)
• Keep the warehouse clean, organized, and easy to navigate

Returns & Receiving

• Receive and inspect returned items
• Restock, set aside, or flag items as needed based on condition
• Communicate any recurring issues with returns or damaged goods

Team Coordination

• Act as the day-to-day point person for warehouse activities
• Help assign daily tasks and keep work moving efficiently
• Train new team members on basic warehouse procedures
• Lead by example through hands-on work and reliability

Process & Improvement

• Follow simple warehouse procedures and help suggest improvements
• Assist in creating or updating basic checklists or instructions when helpful
• Communicate issues, delays, or supply needs to management