Care Operations Manager (COM)
- Home Care Association of America
- Fayetteville, Arkansas
- Full Time
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Make a Difference. Lead with Purpose.
Are you someone who thrives in a fast-paced environment and enjoys helping both clients and caregivers succeed? As a Care Operations Manager , youll play a key role in making sure our clients receive excellent care while supporting and retaining great caregivers. This is a rewarding leadership role where your work directly improves lives every day.
What Youll Do
Client Support
Complete new client visits and facilitate care plan completion- Follow up with new clients and stay in regular contact
- Help resolve client concerns and complaints
- Follow up after hospital stays
- Complete regular check-ins and reports
Caregiver Support
Check in with caregivers after their first shift- Support caregiver engagement and retention
- Address concerns and provide coaching when needed
- Help coordinate ongoing training
- Complete regular caregiver check-ins
Medicaid & Operations Support
Help onboard new clients and track authorizations- Communicate with Medicaid regarding services
- Maintain accurate records
- Assist with scheduling and office support as needed
What Were Looking For
Preferred:
Home care, healthcare, or case management experience- Leadership or staff support experience
Required:
Strong communication and problem-solving skills- Highly organized and dependable
- Comfortable with computers and phone communication
- Reliable transportation
Benefits
Competitive Pay
Bonus Opportunities
Health Insurance
PTO / Paid Time Off
Paid Training
Career Growth Opportunities
Supportive Team Environment
Why This Job Stands Out
Stable, full-time position- Opportunity to grow with a fast-growing company
- Work that truly makes a difference
Apply Today
If youre organized, compassionate, and ready to lead, wed love to meet you. Compensation: $16.00 - $20.00 per hour
NOW SEEKING CAREGIVER APPLICANTS
Home Helpers Home Care, is seeking a caring, compassionate Caregiver to provide service for a client in your local area. We recognize our direct care staff as our greatest asset and offer: competitive compensation, initial & ongoing training, flexible hours, and a FRIENDLY & SUPPORTIVE WORK ATMOSPHERE.
TYPICAL JOB DUTIES INCLUDE:
- Aiding with activities of daily living
- Assisting with shopping, errands & transportation
- Pick up prescriptions & assist with telehealth visits
- Light housekeeping
- Meal preparation
- Providing companionship
Offering compassionate care to clients in their homes is a special calling. Every year Home Helpers Home care recognizes Caregivers who have gone above and beyond with the Exceptional Caregiver Awards.
Check out some of the Exceptional Caregiver Award winners below:
At Home Helpers Home Care, we are proud to be an Equal Opportunity Employer. All qualified applicants who apply to be a part of our home health care family will receive consideration without regard for race, gender, religion, color, national origin, sexual orientation, age, veteran status, disability, or any other protected status.
If you feel like you would be a great fit for our company, we invite you to apply! Every Home Helpers Home Care is an independently owned and operated franchise that uses the Home Helpers trademark under a license from H.H. Franchising Systems, Inc. All employees of local Home Helpers agencies are not employees of H.H. Franchising Systems, Inc, or any of its affiliates.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.
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