Domestic Transportation Manager (Outbound to Store)

Domestic Manager Summary / Description:

The Domestic Outbound to Store Transportation Manager, role will be responsible for managing the new network established to support retail store deliveries. This role will assist in leading the separation activities between BBW & Victoria’s Secret and will be responsible for managing to project timeline and go live, supporting standup activities, milestone tracking, etc. This role is a change agent who will evolve and shape the role through continuous improvement and strategic initiatives. Additionally, the role will be highly collaborative, successfully managing the Parcel & Delivery Agent relationships, as well as supporting the store operations teams and their delivery needs. This role will establish clear expectations, foster open communication and regularly monitor performance and overall needs.

Why You Belong Here

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

What skills to bring to the job:

A record of successful North American transportation operations experience, as well as project management experience driven by passion, and innovation for domestic retail delivery solutions. Ability to navigate and influence leaders, cross-functional business partners, and vendors. High level of autonomy driven with curiosity, business influence and innovation. Dedication to self and team development.

What you will love about this job:

Personal and professional growth; develop your leadership skills and logistics expertise with a world class specialty retailer. Help individuals and the organization grow and be prepared for future opportunities. Have the ability to develop and influence our domestic supply chain capabilities from the ground up. Truly a once in a career opportunity.

Position Summary:

· Support the growth and development of Victoria’s Secret Domestic transportation network into our next evolution

· Lead the strategic partnership with our new parcel and delivery agent carrier network that will support the domestic deliveries to 800 stores nationally and providing time-definite delivery of over 7 million cartons with a retail value exceeding 4 billion dollars.

· Cultivate existing relationships and coordination with brand store operations teams to ensure changes and plans are integrated into the domestic transportation plans.

· Lead cross functional teams in continuous improvement opportunities, to include performance factors and trend reporting associated with the store delivery and additional network logistics services.

Responsibilities Include:

· Contribute to the development and implementation of strategies to improve network service and cost efficiency with internal teams.

· Effectively manage the development of Victoria’s Secret owned Domestic network including all or parts of the following: Inbound, Outbound, Delivery Agent, Reverse Logistics, etc.

· Provide recommendations for development of new capabilities within the network for standard and customized store deliveries, backroom congestion management, and offsite storage programs.

· Leads internal performance reporting evaluating current network’s performance, to include on-time delivery, carton scanning and visibility, Delivery Agent inventory volumes and others.

· Effectively manages Store operation relationships with the goal of achieving Store Operations Blue Chip priorities, coordinating additional value-added services, and contributing to the overall success of the customers’ product flow.

· Provide support to develop MOOS (Mark out of Stock) & SAS (Semi Annual Sale) delivery requirements for optimized store flow of goods, including reverse logistics back to DC or Delivery Agent.

· Support internal store operations teams & 3PL to develop execution strategies & contingency plans for all markets in terms of seasonal, holiday or other peak forecasts.

· Participate & Lead formal service reviews with Carrier Partners, this may include visiting stores, and coordinating meetings with store operations executives in the field.

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